Public bug reported: totem version 3.26.0-0ubuntu6 under Bionic (18.04.1) fails to create a screenshot. The error produced is "Totem could not get a screenshot of the video. This is not supposed to happen please file a bug report."
Steps to reproduce: Open a video and choose Take screenshot from the totem menu. Expected behaviour: A screenshot of the current frame of the current frame of the movie created in my Pictures folder. Actual behavior: The aforementioned error. Note that this does not occur under Cosmic (18.10) with totem 3.26.2-1ubuntu2 which works as expected. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-09-19 (41 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Package: totem 3.26.0-0ubuntu6 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log' _MarkForUpload: True ** Affects: totem (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected bionic ** Tags added: apport-collected bionic ** Description changed: totem version 3.26.0-0ubuntu6 under Bionic (18.04.1) fails to create a screenshot. The error produced is "Totem could not get a screenshot of the video. This is not supposed to happen please file a bug report." Steps to reproduce: Open a video and choose Take screenshot from the totem menu. Expected behaviour: A screenshot of the current frame of the current frame of the movie created in my Pictures folder. Actual behavior: The aforementioned error. - Note that this does not occur under Cosmic (18.10) with totem - 3.26.2-1ubuntu2 which works as expected. + Note that this does not occur under Cosmic (18.10) with totem 3.26.2-1ubuntu2 which works as expected. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.4 + Architecture: amd64 + CurrentDesktop: Unity:Unity7:ubuntu + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-09-19 (41 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + Package: totem 3.26.0-0ubuntu6 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 + Tags: bionic + Uname: Linux 4.15.0-39-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers + XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log' + _MarkForUpload: True -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1800840 Title: totem fails to create screenshot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1800840/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs