apport information
** Tags added: apport-collected
** Description changed:
Bluetooth and HDMI sound it is ok, but the integrated speakers not
sounds.
Distro:
Description: Ubuntu 18.10
Release: 18.10
Info:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
hwinfo --sound
18: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.sos2QFV32t3
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x9dc8
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x1481
Revision: 0x30
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xb4218000-0xb421bfff (rw,non-prefetchable)
Memory Range: 0xb4100000-0xb41fffff (rw,non-prefetchable)
IRQ: 140 (1419 events)
Module Alias: "pci:v00008086d00009DC8sv00001043sd00001481bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Driver Info #1:
Driver Status: snd_soc_skl is active
Driver Activation Cmd: "modprobe snd_soc_skl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu13.1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: natanael 2115 F.... pulseaudio
+ /dev/snd/pcmC0D0p: natanael 2115 F...m pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.10
+ InstallationDate: Installed on 2018-11-08 (4 days ago)
+ InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: pulseaudio 1:12.2-0ubuntu4
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
+ Tags: cosmic
+ Uname: Linux 4.18.0-11-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/24/2018
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: Q536FD.203
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: Q536FD
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 31
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrQ536FD.203:bd08/24/2018:svnASUSTeKCOMPUTERINC.:pnZenBookQ536FD_Q536FD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ536FD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
+ dmi.product.family: ZenBook Flip
+ dmi.product.name: ZenBook Q536FD_Q536FD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1803016/+attachment/5212316/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1803016
Title:
Ubuntu 18.10 and ASUS Q536FD integrated Speakers not sounds
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