ok, I've figured some more out with the help of system76 support:

https://github.com/pop-os/pop/issues/389

the TL&DR is that the issue seems to be caused by the systemd init
scripts, and that stopping them all and running pulseaudio manually
works fine. so this isn't really even a pulse issue, but perhaps a
systemd or ubuntu packaging issue.

** Bug watch added: github.com/pop-os/pop/issues #389
   https://github.com/pop-os/pop/issues/389

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https://bugs.launchpad.net/bugs/1799007

Title:
  [System76 Oryx Pro] no sound after 18.10 upgrade

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