Could you include the journalctl log from around the time of the issue?
Also start 'G_DEBUG_MESSAGES=all gnome-control-center bluetooth' from a
command line and see what info are printed?
** Changed in: gnome-control-center (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1776000
Title:
gnome-control-center says "no bluetooth found" even though bluetooth
is present and somewhat usable
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