Public bug reported:
After ticking the checkbox for whoopsie to automatically always send
crash reports, I get the following error dialog (screenshot attached):
*Can't remember send report status settings*
Saving crash report state failed. Can't set auto or never reporting mode.
Command '['/usr/bin/gdbus', 'call', '-y', '-d',
'com.ubuntu.WhoopsiePreferences', '-o', '/com/ubuntu/WhoopsiePreferences',
'-m', 'com.ubuntu.WhoopsiePreferences.SetReportCrashes', 'true']' returned
non-zero exit status 1.
I'm pretty sure this error happens because whoopsie-preferences was not
installed; afterwards I installed whoopsie-preferences and manually ran in a
terminal:
$ /usr/bin/gdbus call -y -d com.ubuntu.WhoopsiePreferences -o
/com/ubuntu/WhoopsiePreferences -m
com.ubuntu.WhoopsiePreferences.SetReportCrashes true
and got a return value of () but no errors or warnings.
This computer was freshly-installed with Xubuntu 18.04 less than 2 weeks
ago... I've kept a record of everything I changed since then, and I've
only removed five packages (sgt-puzzles, gnome-sudoku, gnome-mines,
pidgin, mousepad). If whoopsie-preferences is not included in a fresh
install of (X)ubuntu, then perhaps it should be; in any case, if it
isn't installed then the checkbox for making crash reporting automatic
should not be visible.
$ lsb_release -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04
$ apt-cache policy whoopsie
whoopsie:
Installed: 0.2.62
Candidate: 0.2.62
Version table:
*** 0.2.62 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy whoopsie-preferences
whoopsie-preferences:
Installed: (none)
Candidate: 0.19
Version table:
0.19 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
** Affects: whoopsie-preferences (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "screenshot of error dialog"
https://bugs.launchpad.net/bugs/1810840/+attachment/5227476/+files/whoopsie-error.png
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https://bugs.launchpad.net/bugs/1810840
Title:
whoopsie can't remember "always report" setting
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