Hi Sebastien and Daniel, PFA the output of the commands you requested.
Regards, Preethi R On Tue, 8 Jan 2019 at 09:00, Daniel van Vugt <daniel.van.v...@canonical.com> wrote: > It appears you have a Sandy Bridge CPU and the required packages > installed for hardware video decoding > ( > https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding > ). > So that should work. Maybe Seb has a point... > > Can you please also: > > 1. Run 'vainfo' and send us the output. > > 2. Try playing the video with 'mpv' and send us the output that 'mpv' > prints to the terminal when playing the video. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1810022 > > Title: > Totem does not play MOV file with x264 encoding > > Status in totem package in Ubuntu: > Incomplete > > Bug description: > AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device > 'default': No such file or directory > > (totem:9998): Totem-WARNING **: 14:48:03.615: Failed to acquire > screensaver proxy: Error calling StartServiceByName for > org.gnome.ScreenSaver: > GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process > org.gnome.ScreenSaver exited with status 1 > ** Message: 14:48:03.709: Missing plugin: gstreamer|1.0|totem|H.264 > (High Profile) decoder|decoder-video/x-h264, level=(string)5.1, > profile=(string)high, interlace-mode=(string)progressive, > chroma-format=(string)4:2:0, bit-depth-luma=(uint)8, > bit-depth-chroma=(uint)8 (H.264 (High Profile) decoder) > ** Message: 14:48:03.811: PackageKit: xid = 18874384 > ** Message: 14:48:03.811: PackageKit: desktop_id = > org.gnome.Totem.desktop > ** Message: 14:48:03.812: PackageKit: Codec nice name: H.264 (High > Profile) decoder > ** Message: 14:48:03.812: PackageKit: ignoring field named level > ** Message: 14:48:03.812: PackageKit: ignoring field named profile > ** Message: 14:48:03.812: PackageKit: ignoring field named interlace-mode > ** Message: 14:48:03.812: PackageKit: ignoring field named chroma-format > ** Message: 14:48:03.812: PackageKit: ignoring field named bit-depth-luma > ** Message: 14:48:03.812: PackageKit: ignoring field named > bit-depth-chroma > ** Message: 14:48:03.812: PackageKit: structure: > gstreamer1(decoder-video/x-h264)()(64bit) > ** Message: 14:48:03.860: PackageKit: Did not install codec: Error > calling StartServiceByName for org.freedesktop.PackageKit: > GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process > org.freedesktop.PackageKit exited with status 1 > ** Message: 14:48:03.864: No installation candidate for missing plugins > found. > > > The gstreamer1.0* packages are installed and ubuntu-restricted-extras. > > Description: Ubuntu 18.04.1 LTS > Release: 18.04 > totem: > Installed: 3.26.0-0ubuntu6.1 > Candidate: 3.26.0-0ubuntu6.1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions > ** Attachment added: "output.txt" https://bugs.launchpad.net/bugs/1810022/+attachment/5227529/+files/output.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does not play MOV file with x264 encoding To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs