Hi Sebastien and Daniel,

PFA the output of the commands you requested.

Regards,
Preethi R


On Tue, 8 Jan 2019 at 09:00, Daniel van Vugt <daniel.van.v...@canonical.com>
wrote:

> It appears you have a Sandy Bridge CPU and the required packages
> installed for hardware video decoding
> (
> https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding
> ).
> So that should work. Maybe Seb has a point...
>
> Can you please also:
>
> 1. Run 'vainfo' and send us the output.
>
> 2. Try playing the video with 'mpv' and send us the output that 'mpv'
> prints to the terminal when playing the video.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1810022
>
> Title:
>   Totem does not play MOV file with x264 encoding
>
> Status in totem package in Ubuntu:
>   Incomplete
>
> Bug description:
>   AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device
>   'default': No such file or directory
>
>   (totem:9998): Totem-WARNING **: 14:48:03.615: Failed to acquire
> screensaver proxy: Error calling StartServiceByName for
> org.gnome.ScreenSaver:
> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process
> org.gnome.ScreenSaver exited with status 1
>   ** Message: 14:48:03.709: Missing plugin: gstreamer|1.0|totem|H.264
> (High Profile) decoder|decoder-video/x-h264, level=(string)5.1,
> profile=(string)high, interlace-mode=(string)progressive,
> chroma-format=(string)4:2:0, bit-depth-luma=(uint)8,
> bit-depth-chroma=(uint)8 (H.264 (High Profile) decoder)
>   ** Message: 14:48:03.811: PackageKit: xid = 18874384
>   ** Message: 14:48:03.811: PackageKit: desktop_id =
> org.gnome.Totem.desktop
>   ** Message: 14:48:03.812: PackageKit: Codec nice name: H.264 (High
> Profile) decoder
>   ** Message: 14:48:03.812: PackageKit: ignoring field named level
>   ** Message: 14:48:03.812: PackageKit: ignoring field named profile
>   ** Message: 14:48:03.812: PackageKit: ignoring field named interlace-mode
>   ** Message: 14:48:03.812: PackageKit: ignoring field named chroma-format
>   ** Message: 14:48:03.812: PackageKit: ignoring field named bit-depth-luma
>   ** Message: 14:48:03.812: PackageKit: ignoring field named
> bit-depth-chroma
>   ** Message: 14:48:03.812: PackageKit: structure:
> gstreamer1(decoder-video/x-h264)()(64bit)
>   ** Message: 14:48:03.860: PackageKit: Did not install codec: Error
> calling StartServiceByName for org.freedesktop.PackageKit:
> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process
> org.freedesktop.PackageKit exited with status 1
>   ** Message: 14:48:03.864: No installation candidate for missing plugins
> found.
>
>
>   The gstreamer1.0* packages are installed and ubuntu-restricted-extras.
>
>   Description:  Ubuntu 18.04.1 LTS
>   Release:      18.04
>   totem:
>     Installed: 3.26.0-0ubuntu6.1
>     Candidate: 3.26.0-0ubuntu6.1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions
>


** Attachment added: "output.txt"
   https://bugs.launchpad.net/bugs/1810022/+attachment/5227529/+files/output.txt

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https://bugs.launchpad.net/bugs/1810022

Title:
  Totem does not play MOV file with x264 encoding

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https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions

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