Public bug reported:
Steps:
1. Make sure LibreOffice Base is not installed
2. Start LibreOffice Writer
2. Choose Tools -> Bibliography Database
3. Writer asks to install missing software
4. Click on the notification
Expected results:
gnome-software finds libreoffice-base and able to install it
Actual result:
gnome-software fails to find the missing software
See the attached screencast.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.28.1-0ubuntu4.18.04.4
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 22 17:50:55 2019
InstallationDate: Installed on 2018-11-29 (53 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.28.1-0ubuntu4.18.04.4
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Affects: packagekit (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "gnome-software_fails_missing-software.webm"
https://bugs.launchpad.net/bugs/1812886/+attachment/5231509/+files/gnome-software_fails_missing-software.webm
** Also affects: packagekit (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1812886
Title:
gnome-software cannot find libreoffice-base when libreoffice-writer
requests to install it
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