Public bug reported:
I can boot to login, but if I input correct information it freezes. If I
boot in recovery mode and choose to resume boot, I can login. But my
external display doesn't register. If I choose the failsafeX version
there is an error text related to xorg.
I have not had any problems before on this terminal. It came when I let
the system update and reboot.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 6 20:26:56 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:119b]
NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] GP107M [GeForce GTX 1050 Mobile]
[1025:1197]
InstallationDate: Installed on 2018-11-26 (100 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1bcf:2ca0 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 04f3:0c03 Elan Microelectronics Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A715-71G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=06e8310e-d1a9-42d8-a804-841358355e74 ro recovery nomodeset
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmeleon_KLS
dmi.board.vendor: KBL
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd08/22/2017:svnAcer:pnAspireA715-71G:pvrV1.10:rvnKBL:rnCharmeleon_KLS:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.family: Aspire 7
dmi.product.name: Aspire A715-71G
dmi.product.version: V1.10
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Mar 6 20:16:01 2019
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4.2
---
ProblemType: Bug
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: bionic
DistroRelease: Ubuntu 18.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:119b]
NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] GP107M [GeForce GTX 1050 Mobile]
[1025:1197]
InstallationDate: Installed on 2018-11-26 (100 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1bcf:2ca0 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 04f3:0c03 Elan Microelectronics Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A715-71G
Package: xorg 1:7.7+19ubuntu7.1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=06e8310e-d1a9-42d8-a804-841358355e74 ro recovery nomodeset
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Tags: bionic ubuntu
Uname: Linux 4.15.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev roccat sambashare sudo www-data
_MarkForUpload: True
dmi.bios.date: 08/22/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmeleon_KLS
dmi.board.vendor: KBL
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd08/22/2017:svnAcer:pnAspireA715-71G:pvrV1.10:rvnKBL:rnCharmeleon_KLS:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.family: Aspire 7
dmi.product.name: Aspire A715-71G
dmi.product.version: V1.10
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Mar 6 20:16:01 2019
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4.2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug apport-collected bionic freeze ubuntu
** Attachment added: "One of the many crash-files"
https://bugs.launchpad.net/bugs/1818899/+attachment/5244130/+files/linux-image-4.15.0-46-generic.259292.crash
** Tags added: apport-collected
** Description changed:
I can boot to login, but if I input correct information it freezes. If I
boot in recovery mode and choose to resume boot, I can login. But my
external display doesn't register. If I choose the failsafeX version
there is an error text related to xorg.
I have not had any problems before on this terminal. It came when I let
the system update and reboot.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 6 20:26:56 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:119b]
NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] GP107M [GeForce GTX 1050 Mobile]
[1025:1197]
InstallationDate: Installed on 2018-11-26 (100 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64
(20180731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1bcf:2ca0 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 04f3:0c03 Elan Microelectronics Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A715-71G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=06e8310e-d1a9-42d8-a804-841358355e74 ro recovery nomodeset
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmeleon_KLS
dmi.board.vendor: KBL
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd08/22/2017:svnAcer:pnAspireA715-71G:pvrV1.10:rvnKBL:rnCharmeleon_KLS:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.family: Aspire 7
dmi.product.name: Aspire A715-71G
dmi.product.version: V1.10
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Mar 6 20:16:01 2019
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4.2
+ ---
+ ProblemType: Bug
+ .tmp.unity_support_test.1:
+
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: Fresh install
+ DistroCodename: bionic
+ DistroRelease: Ubuntu 18.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+ Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
+ Subsystem: Acer Incorporated [ALI] Device [1025:119b]
+ NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1)
(prog-if 00 [VGA controller])
+ Subsystem: Acer Incorporated [ALI] GP107M [GeForce GTX 1050 Mobile]
[1025:1197]
+ InstallationDate: Installed on 2018-11-26 (100 days ago)
+ InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64
(20180731)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 1bcf:2ca0 Sunplus Innovation Technology Inc.
+ Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
+ Bus 001 Device 004: ID 04f3:0c03 Elan Microelectronics Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Acer Aspire A715-71G
+ Package: xorg 1:7.7+19ubuntu7.1
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=06e8310e-d1a9-42d8-a804-841358355e74 ro recovery nomodeset
+ ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
+ Tags: bionic ubuntu
+ Uname: Linux 4.15.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev roccat sambashare sudo www-data
+ _MarkForUpload: True
+ dmi.bios.date: 08/22/2017
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.10
+ dmi.board.asset.tag: Type2 - Board Serial Number
+ dmi.board.name: Charmeleon_KLS
+ dmi.board.vendor: KBL
+ dmi.board.version: V1.10
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.10
+ dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd08/22/2017:svnAcer:pnAspireA715-71G:pvrV1.10:rvnKBL:rnCharmeleon_KLS:rvrV1.10:cvnAcer:ct10:cvrV1.10:
+ dmi.product.family: Aspire 7
+ dmi.product.name: Aspire A715-71G
+ dmi.product.version: V1.10
+ dmi.sys.vendor: Acer
+ version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
+ version.libdrm2: libdrm2 2.4.95-1~18.04.1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
+ version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
+ version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
+ xserver.bootTime: Wed Mar 6 20:16:01 2019
+ xserver.configfile: default
+ xserver.errors:
+ open /dev/dri/card0: No such file or directory
+ open /dev/dri/card0: No such file or directory
+ Screen 0 deleted because of no matching config section.
+ AIGLX: reverting to software rendering
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+
+ xserver.version: 2:1.19.6-1ubuntu4.2
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1818899
Title:
After Ubuntu Base update tp 4.15.0-46-generic computer freezes after
login
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1818899/+subscriptions
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