For a 4-pole combo jack to work you need:
1. To be sure the laptop's socket supports 4 poles (is there a headset
icon next to it?); and
2. To be sure your headset uses the same standard as the laptop.
Unfortunately there are at least two different and incompatible
standards for 4-poles ("TRRS"):
https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/
I can't find any detailed specs or photos of that laptop. If you are
sure there's a headset icon next to the port then my next suggestion
would be to try a different type of headset (a PC headset instead of
Apple, or vice versa).
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1821269
Title:
[Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch (4-pole
combo jack mic doesn't detect)
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