Thank you for your bug report. Could you give the output of that command
$ dpkg -l | grep gstreamer
Also what error do you get exactly when trying to open a video?
** Changed in: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided => Low
** Changed in: ubuntu-release-upgrader (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1826201
Title:
MP4 Video playback is broken in Ubuntu 19.04
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