Hi Daniel ... Attached is a screen shot of what appeared on the terminal after I copied the script in Step 1 into the terminal. Does that tell you anything ? Do I assume that Step 1 did not work and go onto Step 2 ? -----Original Message----- From: Daniel van Vugt <daniel.van.v...@canonical.com> To: RoseAngelLyn <roseangel...@aol.com> Sent: Tue, Apr 23, 2019 11:01 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up
Hi Lyn, I think the quickest way to start to answer the above questions is to open the 'Terminal' app and then run: ls /var/crash sudo cat /var/lib/whoopsie/whoopsie-id That second command will require you to enter your password before it will work. Now using the mouse select all the text that was output by running those commands and paste the text into a new comment on this bug (or in an email). -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1825630 Title: Problem dected message pops up when I boot up Status in Ubuntu: Incomplete Bug description: The message about an unidentified problem pops up whenever I boot up and asks me to send a problem report. I've selected to send the report, but nothing has changed. When I opened the ACTIVITY LOG and selected DIAGNOSTICS, I chose the option to view the error report. The screen timed-out. Firefox was connected to the web and I have had no problems browsing for the last several days. I don't have a clue as to what the problem may be. Operating System - 18.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18 Uname: Linux 4.15.0-47-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Apr 20 03:20:31 2019 DistUpgraded: 2018-08-15 17:02:55,988 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:1494] InstallationDate: Installed on 2017-08-03 (624 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) MachineType: Hewlett-Packard HP Compaq 8200 Elite CMT PC ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic root=UUID=0207821e-5c3d-4348-aa3e-b53f5c7cba2d ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to bionic on 2018-08-16 (247 days ago) dmi.bios.date: 04/04/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.29 dmi.board.asset.tag: 2UA1311DPS dmi.board.name: 1494 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: 2UA1311DPS dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.29:bd04/04/2016:svnHewlett-Packard:pnHPCompaq8200EliteCMTPC:pvr:rvnHewlett-Packard:rn1494:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP Compaq 8200 Elite CMT PC dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Wed Aug 15 11:56:19 2018 xserver.configfile: default xserver.devices: input Power Button KEYBOARD, id 6 input Power Button KEYBOARD, id 7 input Dell Dell USB Keyboard KEYBOARD, id 8 input DELL Laser Mouse MOUSE, id 9 input HP WMI hotkeys KEYBOARD, id 10 xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.19.6-1ubuntu4~16.04.1 xserver.video_driver: modeset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1825630/+subscriptions ** Attachment added: "Bug # 1825630 2019-04-25.1 21-00-05.png" https://bugs.launchpad.net/bugs/1825630/+attachment/5259185/+files/Bug%20%23%201825630%202019-04-25.1%0A%2021-00-05.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1825630 Title: Problem dected message pops up when I boot up To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1825630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
