apport information
** Tags added: apport-collected
** Description changed:
Problem:
Ubuntu running on Alienware 17 R2 system hangs on suspend. The Keyboard LED's
stay on and FAN keeps running. Strangely this does not happen in Fedora 29
(Kernel 4.18 & same board firmware)
System:
Ubuntu 19.04
Kernel 5.0.0-13-generic
Wireless chipset Killer Wireless 1525 (Atheros QCA6174, hw2.1)
Wireless info:
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 20
serial: 40:b8:9a:ca:2b:99
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical
wireless
configuration: broadcast=yes driver=ath10k_pci
driverversion=5.0.0-13-generic firmware=SW_RM.1.1.1-00157-QCARMSWPZ-1
ip=192.168.55.161 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:32 memory:f6800000-f69fffff
My attempts:
1. Tried other kernels:
5.0.12, 4.20.17, 4.19.7, 4.18.16, 4.18.0, 4.16.0, 4.14.114
2. Tried several distro's based on ubuntu -> all have the same issue
3. Checked firmware from Fedora 29 (md5sum was equal) and updated
firmware (not available, using latest)
4. Created systemd scripts for disabling & enabling the driver, this causes
the same crashes in /var/log/syslog
See: https://forum.manjaro.org/t/solved-qca6174-freez-after-suspend/66232/11
5. Physically replaced Killer 1525 with Intel 8260 --> problem is gone,
standby works perfectly
Of course i want to be able to use the 1525, so please help me solve the
issue.
Happy to perform additional debugging if required.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: sander 1527 F.... pulseaudio
+ /dev/snd/controlC0: sander 1527 F.... pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 19.04
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ IpRoute:
+ default via 192.168.55.1 dev wlp3s0 proto dhcp metric 600
+ 169.254.0.0/16 dev wlp3s0 scope link metric 1000
+ 192.168.55.0/24 dev wlp3s0 proto kernel scope link src 192.168.55.58 metric
600
+ MachineType: Alienware Alienware 17 R2
+ NetworkManager.state:
+ [main]
+ NetworkingEnabled=true
+ WirelessEnabled=true
+ WWANEnabled=true
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: network-manager 1.16.0-0ubuntu2
+ PackageArchitecture: amd64
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=9f06fd28-fdb2-4ada-986f-1e7eb1b87882 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
+ RelatedPackageVersions:
+ linux-restricted-modules-5.0.0-15-generic N/A
+ linux-backports-modules-5.0.0-15-generic N/A
+ linux-firmware 1.178.1
+ Tags: disco
+ Uname: Linux 5.0.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/31/2017
+ dmi.bios.vendor: Alienware
+ dmi.bios.version: A08
+ dmi.board.name: Alienware 17 R2
+ dmi.board.vendor: Alienware
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Alienware
+ dmi.chassis.version: A08
+ dmi.modalias:
dmi:bvnAlienware:bvrA08:bd03/31/2017:svnAlienware:pnAlienware17R2:pvrA08:rvnAlienware:rnAlienware17R2:rvrA00:cvnAlienware:ct8:cvrA08:
+ dmi.product.family: Alienware 17 R2
+ dmi.product.name: Alienware 17 R2
+ dmi.product.sku: Alienware 15
+ dmi.product.version: A08
+ dmi.sys.vendor: Alienware
+ nmcli-nm:
+ RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW
WIFI WWAN-HW WWAN
+ running 1.16.0 connected started full enabled enabled
enabled enabled enabled
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1827879/+attachment/5264326/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1827879
Title:
Killer Wireless 1525 firmware crashes on suspend
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