apport information
** Tags added: apport-collected
** Description changed:
###-----
### NOTE English is not my native language, I do my best ...
###-----
Distribution is Lubuntu (Ubuntu-19.04).
###-----
### NOTE by request
###-----
# cat /proc/version_signature
Ubuntu 5.0.0-15.16-generic 5.0.6
# apt-cache policy cups
cups:
Installed: 2.2.10-4ubuntu1
Candidate: 2.2.10-4ubuntu1
Version table:
*** 2.2.10-4ubuntu1 500
500 http://archive.ubuntu.com/ubuntu disco-updates/main amd64 Packages
100 /var/lib/dpkg/status
2.2.10-4 500
500 http://archive.ubuntu.com/ubuntu disco/main amd64 Packages
# lsb_release -rd
Description: Ubuntu 19.04
Release: 19.04
###-----
### NOTE starting point
###-----
My printing system for the last 12-15 years based on cups had/has the
following setup:
* 1 network laser printer "Brother MFC 9142CDN"
* 3 "symbolic" printers which are copies of the former, configured to set
defaults for particular uses: "monoprinter" (grayscale), "colorprinter" (full
color) and "labelprinter" (use of manual feed)
The "Brother MFC 9142CDN" was instantly discovered and completely PPD
configured and successfully tested with a fresh Lubuntu-19.04 install,
last week.
###-----
### NOTE by request: see attachment for "ubuntu-bug cups" output
###-----
###-----
### NOTE After first install and fresh configuration my printer setup looks
as follows
###-----
# lpstat -s
device for Brother_MFC_9142CDN: ipp://BRN30055C78CF3B.local:631/ipp/print
device for colorprinter: ipp://BRN30055C78CF3B.local:631/ipp/print
device for labelprinter: ipp://BRN30055C78CF3B.local:631/ipp/print
device for monoprinter: ipp://BRN30055C78CF3B.local:631/ipp/print
# ls -l ppd/
total 96
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd.O
-rw-r----- 1 root lp 8617 May 17 21:00 colorprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:56 colorprinter.ppd.O
-rw-r----- 1 root lp 8622 May 17 21:05 labelprinter.ppd
-rw-r----- 1 root lp 8622 May 17 21:01 labelprinter.ppd.O
-rw-r----- 1 root lp 8620 May 17 20:59 monoprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:58 monoprinter.ppd.O
###-----
### NOTE Only the first of these (Brother_MFC_9142CDN) survives a reboot
###-----
# lpstat -s
device for Brother_MFC_9142CDN: ipp://BRN30055C78CF3B.local:631/ipp/print
###-----
### NOTE strangely, this one also disappears after some minutes
###-----
LANG=en lpstat -s
no system default destination
lpstat: No destinations added.
lpstat: No destinations added.
###-----
### NOTE printers.conf / printers.conf.O - mind the sizes
###
### printers.conf: no printer definition, just standard comment "DO NOT EDIT
..."
### printers.conf.O: only the physical network printer "Brother_MFC_9142CDN"
description
### while the 3 other printers (monoprinter, colorprinter, labelprinter)
are missing
###-----
# ls -l /etc/cups/printers.conf*
-rw------- 1 root lp 111 Mai 19 08:00 printers.conf
-rw------- 1 root lp 923 Mai 19 07:55 printers.conf.O
###-----
### NOTE the PPDs are also lost at this time
###-----
# ls -l /etc/cups/ppd/
total 0
###-----
### NOTE after my fresh and working configuration, the PPDs looked like this
###
### Only the "Brother_MFC_9142CDN" survives a reboot though it also
disappears later.
### Mind the permissions: 664 versus 640 ... don't know why
###-----
# ls -l ppd/
total 96
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd.O
-rw-r----- 1 root lp 8617 May 17 21:00 colorprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:56 colorprinter.ppd.O
-rw-r----- 1 root lp 8622 May 17 21:05 labelprinter.ppd
-rw-r----- 1 root lp 8622 May 17 21:01 labelprinter.ppd.O
-rw-r----- 1 root lp 8620 May 17 20:59 monoprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:58 monoprinter.ppd.O
###-----
### NOTE
###
### Apart from the different settings in "/etc/cups/printers.conf" for my 3
copies,
### the DeviceURI is the same for all four. Only the UUID differs
###-----
<Printer Brother_MFC_9142CDN>
UUID urn:uuid:f81a64b6-71d2-3878-71cf-1b1fd6b4dba3
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<Printer colorprinter>
UUID urn:uuid:63efeecc-be6e-3065-6c0c-9a73bdd0dd62
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<Printer labelprinter>
UUID urn:uuid:756313d5-4548-327f-666b-9f2edf2c8942
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<DefaultPrinter monoprinter>
UUID urn:uuid:c4abcfb1-c1f2-34fd-4e8f-514209e3e5e9
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</DefaultPrinter>
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: frank 1927 F.... pulseaudio
+ /dev/snd/controlC0: frank 1927 F.... pulseaudio
+ CurrentDesktop: LXQt
+ DistroRelease: Ubuntu 19.04
+ InstallationDate: Installed on 2019-05-12 (6 days ago)
+ InstallationMedia: Lubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
+ IwConfig:
+ enp4s0 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=0c829e14-9df5-44b3-abff-7c5c2602e47b ro quiet splash
resume=UUID=5e990f4c-e916-4772-88b0-aa9eb5cbe0d5 vga=843 vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
+ RelatedPackageVersions:
+ linux-restricted-modules-5.0.0-15-generic N/A
+ linux-backports-modules-5.0.0-15-generic N/A
+ linux-firmware 1.178.1
+ RfKill:
+
+ Tags: disco
+ Uname: Linux 5.0.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sudo vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 07/11/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: P2.90
+ dmi.board.name: Z77 Extreme4
+ dmi.board.vendor: ASRock
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP2.90:bd07/11/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ77Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.family: To Be Filled By O.E.M.
+ dmi.product.name: To Be Filled By O.E.M.
+ dmi.product.sku: To Be Filled By O.E.M.
+ dmi.product.version: To Be Filled By O.E.M.
+ dmi.sys.vendor: To Be Filled By O.E.M.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1829643/+attachment/5264784/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1829643
Title:
1 network printer + 3 configurations (copies) disappear
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