Public bug reported:
I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook
UX533FD (UX533FD -A8067R)
It was running somewhat fine after kernel update 5.0.0+ with occasional
fail boot issues after Win 10 boots but I have overcome those.
Until one day it just stopped booting the result is after grub screen it just
hangs.
Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it
next time same fail.
Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not. Again managed to install it with a lot of
attempts. Reboot and fails the same way.
Succeed to reinstall 18.04 and it works even if kernel is updated. But if
updates are installed from the update tool the result is fail boot again.
I have been using Ubuntu Desktop the last 6 years as work environment and
it's critical for me to this issue to be fixed.
** Affects: ubuntu
Importance: Undecided
Status: New
** Description changed:
I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook
UX533FD (UX533FD -A8067R)
It was running somewhat fine after kernel update 5.0.0+ with occasional
fail boot issues after Win 10 boots but I have overcome those.
Until one day it just stopped booting the result is after grub screen it
just hangs.
Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it
next time same fail.
- Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not again managed to install it with a lot of
attempts. Reboot and fails the same way.
+ Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not again managed to install it with a lot of
attempts. Reboot and fails the same way.
Succeed to reinstall 18.04 and it works even if kernel is updated. But if
updates are installed from the update tool the result is fail boot again.
I have been using Ubuntu Desktop the last 6 years as work environment and
it's critical for me to fix this issue.
- How to escalate the issue as a probable bug?
** Summary changed:
- Ubuntu 18 ,19 doesn't launch
+ Ubuntu 18 ,19 doesn't launch on new hardware
** Description changed:
I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook
UX533FD (UX533FD -A8067R)
It was running somewhat fine after kernel update 5.0.0+ with occasional
fail boot issues after Win 10 boots but I have overcome those.
Until one day it just stopped booting the result is after grub screen it
just hangs.
Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it
next time same fail.
- Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not again managed to install it with a lot of
attempts. Reboot and fails the same way.
+ Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not. Again managed to install it with a lot of
attempts. Reboot and fails the same way.
Succeed to reinstall 18.04 and it works even if kernel is updated. But if
updates are installed from the update tool the result is fail boot again.
I have been using Ubuntu Desktop the last 6 years as work environment and
it's critical for me to fix this issue.
** Description changed:
I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook
UX533FD (UX533FD -A8067R)
It was running somewhat fine after kernel update 5.0.0+ with occasional
fail boot issues after Win 10 boots but I have overcome those.
Until one day it just stopped booting the result is after grub screen it
just hangs.
Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it
next time same fail.
Tried Ubuntu 19 as well same stuff it hangs even on installation after grub
screen safe graphics or not. Again managed to install it with a lot of
attempts. Reboot and fails the same way.
Succeed to reinstall 18.04 and it works even if kernel is updated. But if
updates are installed from the update tool the result is fail boot again.
- I have been using Ubuntu Desktop the last 6 years as work environment and
it's critical for me to fix this issue.
+ I have been using Ubuntu Desktop the last 6 years as work environment and
it's critical for me to this issue to be fixed.
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https://bugs.launchpad.net/bugs/1830743
Title:
Ubuntu 18 ,19 doesn't launch on new hardware
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