The wifi problem is a kernel/firmware issue: [20460.034389] ieee80211 phy0: Hardware restart was requested [20461.205415] iwlwifi 0000:3b:00.0: Microcode SW error detected. Restarting 0x0.
--- The mouse problem seems to be a hardware/connection/kernel issue: [20772.768458] usb 1-3: new low-speed USB device number 7 using xhci_hcd [20772.926068] usb 1-3: New USB device found, idVendor=03f0, idProduct=0941, bcdDevice= 1.00 [20772.926075] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [20772.926079] usb 1-3: Product: HP X500 USB Optical Mouse [20772.926083] usb 1-3: Manufacturer: PixArt [20772.930813] input: PixArt HP X500 USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:03F0:0941.0009/input/input35 [20772.931310] hid-generic 0003:03F0:0941.0009: input,hidraw0: USB HID v1.11 Mouse [PixArt HP X500 USB Optical Mouse] on usb-0000:00:14.0-3/input0 [20772.946513] usb 1-3: USB disconnect, device number 7 [20773.488475] usb 1-3: new low-speed USB device number 8 using xhci_hcd [20773.646432] usb 1-3: New USB device found, idVendor=03f0, idProduct=0941, bcdDevice= 1.00 [20773.646439] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [20773.646443] usb 1-3: Product: HP X500 USB Optical Mouse [20773.646447] usb 1-3: Manufacturer: PixArt [20773.650364] input: PixArt HP X500 USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:03F0:0941.000A/input/input36 [20773.651117] hid-generic 0003:03F0:0941.000A: input,hidraw0: USB HID v1.11 Mouse [PixArt HP X500 USB Optical Mouse] on usb-0000:00:14.0-3/input0 [20956.341624] usb 1-3: USB disconnect, device number 8 [20960.080857] usb 1-3: new low-speed USB device number 9 using xhci_hcd [20960.937374] usb 1-3: New USB device found, idVendor=03f0, idProduct=0941, bcdDevice= 1.00 [20960.937378] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [20960.937381] usb 1-3: Product: HP X500 USB Optical Mouse [20960.937384] usb 1-3: Manufacturer: PixArt [20960.940944] input: PixArt HP X500 USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:03F0:0941.000B/input/input37 [20961.001941] hid-generic 0003:03F0:0941.000B: input,hidraw0: USB HID v1.11 Mouse [PixArt HP X500 USB Optical Mouse] on usb-0000:00:14.0-3/input0 ** Package changed: ubuntu => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832041 Title: The mouse stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832041/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs