Public bug reported:
ubuntu "more info" button not working in software center or displaying
Information on multiple(3) boxes with Ubuntu-gnome 14.04.5(LTS) installed
When the "More Info" box is selected there is a flash of the box boarder then
no display of information. This no longer works on known packages that I Know
have displayed previously and should have options for additional software like
'Python'. Also reviews stopped working some time ago.
Re-installation did not work. Steps in
https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure did
not resolve issues
Terminal output
james@james-desktop:~$ software-center
2019-06-18 09:30:50,612 - softwarecenter.ui.gtk3.app - INFO - setting up proxy
'None'
2019-06-18 09:30:51,679 - softwarecenter.plugin - INFO - activating plugin
'<module 'webapps_activation' from
'/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc'>'
2019-06-18 09:30:51,738 - softwarecenter.db.pkginfo_impl.aptcache - INFO -
aptcache.open()
2019-06-18 09:30:52,877 - softwarecenter.backend.reviews - WARNING - error
creating bsddb: '(22, 'Invalid argument -- BDB0054 illegal flag combination
specified to DB_ENV->open')' (corrupted?)
2019-06-18 09:30:52,877 - softwarecenter.backend.reviews - ERROR - trying to
repair DB failed
Traceback (most recent call last):
File "/usr/share/software-center/softwarecenter/backend/reviews/__init__.py",
line 358, in _save_review_stats_cache_blocking
self._dump_bsddbm_for_unity(outfile, outdir)
File "/usr/share/software-center/softwarecenter/backend/reviews/__init__.py",
line 377, in _dump_bsddbm_for_unity
0600)
DBInvalidArgError: (22, 'Invalid argument -- BDB0054 illegal flag combination
specified to DB_ENV->open')
/usr/lib/python2.7/dist-packages/gi/overrides/GLib.py:535: Warning: Source ID
74 was not found when attempting to remove it
return super(MainContext, self).iteration(may_block)
/usr/lib/python2.7/dist-packages/gi/overrides/GLib.py:535: Warning: Source ID
76 was not found when attempting to remove it
return super(MainContext, self).iteration(may_block)
NOT SANDBOXED
2019-06-18 09:30:54,833 - softwarecenter.ui.gtk3.views.lobbyview - WARNING -
skipping exhibit for: 'u'leadwerks\r\nleadwerks-indie'' not available
(software-center:4504): Gdk-WARNING **:
/build/gtk+3.0-3sSotQ/gtk+3.0-3.10.8/./gdk/x11/gdkwindow-x11.c:5531
drawable is not a native X11 window
(software-center:4504): Gdk-WARNING **:
/build/gtk+3.0-3sSotQ/gtk+3.0-3.10.8/./gdk/x11/gdkwindow-x11.c:5531
drawable is not a native X11 window
(software-center:4504): Gdk-WARNING **:
/build/gtk+3.0-3sSotQ/gtk+3.0-3.10.8/./gdk/x11/gdkwindow-x11.c:5531 drawable is
not a native X11 window
/usr/bin/software-center:184: Warning: Source ID 140 was not found when
attempting to remove it
Gtk.main()
2019-06-18 09:30:57,597 - softwarecenter.backend.spawn_helper - WARNING - exit
code 1 from helper for '['/usr/share/software-center/piston_generic_helper.py',
'--datadir', '/usr/share/software-center/', '--needs-auth', '--no-relogin',
'SoftwareCenterAgentAPI', 'subscriptions_for_me', '{"complete_only": true}']'
2019-06-18 09:30:57,598 - softwarecenter.backend.spawn_helper - WARNING - got
error from helper: 'ERROR:softwarecenter.backend.ubuntusso:api.whoami failed
with APIError: '403: {'date': 'Tue, 18 Jun 2019 13:30:57 GMT', 'status': '403',
'content-length': '300', 'content-type': 'text/html; charset=iso-8859-1',
'server': 'Apache/2.4.7 (Ubuntu)'}'
Traceback (most recent call last):
File "/usr/share/software-center/softwarecenter/backend/ubuntusso.py", line
119, in verify_token_sync
res = api.whoami()
File "/usr/lib/python2.7/dist-packages/piston_mini_client/validators.py",
line 120, in wrapper
return func(self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line
131, in wrapper
body = func(*args, **kwargs)
File
"/usr/share/software-center/softwarecenter/backend/piston/ubuntusso_pristine.py",
line 22, in whoami
scheme=AUTHENTICATED_API_SCHEME)
File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line
787, in _get
extra_headers=extra_headers)
File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line
491, in get
return self.request_url(url, method='GET', headers=headers)
File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line
435, in request_url
body = handler.handle(response, response_body)
File "/usr/lib/python2.7/dist-packages/piston_mini_client/failhandlers.py",
line 116, in handle
data=self.data)
APIError: 403: {'date': 'Tue, 18 Jun 2019 13:30:57 GMT', 'status': '403',
'content-length': '300', 'content-type': 'text/html; charset=iso-8859-1',
'server': 'Apache/2.4.7 (Ubuntu)'}
ERROR: can not obtain a oauth token
'
2019-06-18 09:30:57,598 - softwarecenter.db.update - WARNING -
update_from_software_center_agent: error:
'ERROR:softwarecenter.backend.ubuntusso:api.whoami failed with APIError: \'403:
{\'date\': \'Tue, 18 Jun 2019 13:30:57 GMT\', \'status\': \'403\',
\'content-length\': \'300\', \'content-type\': \'text/html;
charset=iso-8859-1\', \'server\': \'Apache/2.4.7 (Ubuntu)\'}\'\nTraceback (most
recent call last):\n File
"/usr/share/software-center/softwarecenter/backend/ubuntusso.py", line 119, in
verify_token_sync\n res = api.whoami()\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/validators.py", line 120,
in wrapper\n return func(self, *args, **kwargs)\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 131, in
wrapper\n body = func(*args, **kwargs)\n File
"/usr/share/software-center/softwarecenter/backend/piston/ubuntusso_pristine.py",
line 22, in whoami\n scheme=AUTHENTICATED_API_SCHEME)\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 787, in
_get\n extra_headers=extra_headers)\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 491, in
get\n return self.request_url(url, method=\'GET\', headers=headers)\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 435, in
request_url\n body = handler.handle(response, response_body)\n File
"/usr/lib/python2.7/dist-packages/piston_mini_client/failhandlers.py", line
116, in handle\n data=self.data)\nAPIError: 403: {\'date\': \'Tue, 18 Jun
2019 13:30:57 GMT\', \'status\': \'403\', \'content-length\': \'300\',
\'content-type\': \'text/html; charset=iso-8859-1\', \'server\': \'Apache/2.4.7
(Ubuntu)\'}\nERROR: can not obtain a oauth token\n'
2019-06-18 09:30:57,873 - softwarecenter.db.utils - INFO -
software-center-agent finished with status 0
/usr/share/software-center/softwarecenter/backend/installbackend_impl/aptd.py:764:
Warning: Source ID 3486 was not found when attempting to remove it
GLib.source_remove(self._progress_signal)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3487 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3488 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3489 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3490 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3491 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/backend/installbackend_impl/aptd.py:764:
Warning: Source ID 3500 was not found when attempting to remove it
GLib.source_remove(self._progress_signal)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3501 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3502 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3503 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3504 was not found when attempting to remove it
GLib.source_remove(sig)
/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py:64:
Warning: Source ID 3505 was not found when attempting to remove it
GLib.source_remove(sig)
** Affects: software-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: 14.04 software-center ubuntu
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https://bugs.launchpad.net/bugs/1833261
Title:
Ubuntu "more info" button not working in software center
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