Have the same issue in Ubuntu 18.04.2 LTS.
In pavucontrol or in blueman-applet:
If select A2DP sound works;
If select HSP/HFP sound/mic do not work.
bluetoothctl output:
Name: Jabra Elite 65t
Alias: Jabra Elite 65t
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Vendor specific (00000000-deca-fade-deca-deafdecacaff)
UUID: Serial Port (00001101-0000-1000-8000-00805f9b34fb)
UUID: Headset (00001108-0000-1000-8000-00805f9b34fb)
UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb)
UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb)
UUID: Phonebook Access Server (0000112f-0000-1000-8000-00805f9b34fb)
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
Modalias: bluetooth:v0067p247Ed020E
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https://bugs.launchpad.net/bugs/1576559
Title:
Refused to switch profile to headset_head_unit: Not connected
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