apport information ** Tags added: apport-collected
** Description changed: Xubuntu 18.04 installed on a new Lenovo IdeaPad 330S; system is up to date (I run Software Updater pretty much daily). lsb_release -rd tells me: Description: Ubuntu 18.04.3 LTS Release: 18.04 When the screen gets locked (either when I lock it or when the system locks it after a period of inactivity), there is no way for me to log back in. No matter what I do, no "enter password" box pops up. The screen just stays black and the only thing I can do is to shut the computer down by holding down the power button. This happens regardless of whether an external monitor is connected. - My apologies if I didn't report this correctly or left out anything - important; I am just an end user and not an expert. Please let me know - if I need to provide any further information. + My apologies if I didn't report this correctly or left out anything important; I am just an end user and not an expert. Please let me know if I need to provide any further information. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: s 1354 F.... pulseaudio + CurrentDesktop: XFCE + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2019-07-03 (48 days ago) + InstallationMedia: Xubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) + MachineType: LENOVO 81F4 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-25-generic root=UUID=a0988d83-0fbb-4905-9f48-3753f6ed52d1 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.0.0-25.26~18.04.1-generic 5.0.18 + RelatedPackageVersions: + linux-restricted-modules-5.0.0-25-generic N/A + linux-backports-modules-5.0.0-25-generic N/A + linux-firmware 1.173.9 + Tags: bionic + Uname: Linux 5.0.0-25-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/26/2018 + dmi.bios.vendor: LENOVO + dmi.bios.version: 7SCN26WW + dmi.board.asset.tag: NO Asset Tag + dmi.board.name: LNVNB161216 + dmi.board.vendor: LENOVO + dmi.board.version: No DPK + dmi.chassis.asset.tag: NO Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: Lenovo ideapad 330S-14IKB + dmi.modalias: dmi:bvnLENOVO:bvr7SCN26WW:bd10/26/2018:svnLENOVO:pn81F4:pvrLenovoideapad330S-14IKB:rvnLENOVO:rnLNVNB161216:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad330S-14IKB: + dmi.product.family: ideapad 330S-14IKB + dmi.product.name: 81F4 + dmi.product.sku: LENOVO_MT_81F4_BU_idea_FM_ideapad 330S-14IKB + dmi.product.version: Lenovo ideapad 330S-14IKB + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1840936/+attachment/5283760/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840936 Title: Cannot log back in after locking screen: Xubuntu 18.04 on Lenovo IdeaPad To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840936/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
