Public bug reported: Trying to install the ubuntu-18.04.3-live-server-amd64.iso on a Dell Precision 3630 workstation and can't make the installer see either disk, not the nvme/PICe SSD or the SATA.
I'm booting using UEFI as these Dells can boot using legacy/BIOS boot for external media for purposes of installation but are not capable of booting an OS from any internal device. I've confirmed this by booting in BIOS mode, can install and tell grub-install to boot from /dev/nvme0n1, but on reboot no OS is found. Tried loading nvme options as per https://www.dell.com/support/article/us/en/04/sln299303/loading-ubuntu- on-systems-using-pcie-m2-drives?lang=en with no change. With or without the nvme_load=YES option, if I alt-F2 to the console at the point where the installer says "Unfortunately probing for devices to install to failed..." I can run fdisk -l and see both drives. I can also mount, format and write/read data on both disks. This suggests the kernel/OS are seeing the disks but the installer is failing to detect them. The error message also suggests logging a bug here and including the contents of /var/log/installer (attached). Any guidance is appreciated. Randy Rue Seattle WA ** Affects: subiquity Importance: Undecided Status: New ** Affects: grub-installer (Ubuntu) Importance: Undecided Status: New ** Tags: bionic ** Attachment added: "contents of /var/log/installer" https://bugs.launchpad.net/bugs/1846560/+attachment/5294080/+files/installer.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1846560 Title: 18.04.3LTS server install fails to detect SATA or NVME drives To manage notifications about this bug go to: https://bugs.launchpad.net/subiquity/+bug/1846560/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
