apport information

** Tags added: apport-collected dist-upgrade eoan

** Description changed:

  I upgraded my old crappy box to 19.10 beta from 19.04, things did not go
  well the upgrade tool eoan it did not run well I could not get many of
  the buttons to work by clicking I had to use tab and enter, then the
  thing that's supposed stop it locking fail while I was asleep; woke up
  it was locked, and when I tried to unlock it I just got a blank screen.
  
- I had to ssh in to it find out what was going on I found it was stuck I
- gave it an hour to come out of it, it didn't, so I killed the processes
- with sudo kill -1 pid-of-the-python-program pid-of-the-shell-script then
- I rebooted it by sudo shutdown, and ssh in again and it was still sick
- and half done, so I called sudo apt upgrade, which didn't work but gave
- me the dpkg (sudo dpkg --configure -a) command to use, I ran that and it
- cleaned it up a lot, and I was able to login to gnome-shell it was still
- on version 3.32.2 and was a little messed up but worked, I tried the
- update-manager -d &, that gave me a partial upgrade program which
- failed, in the end, I fixed it with sudo apt-get dist-upgrade and
- running the normal update-manager program till every thing was up to
- date, now it's fine but it took much drama to do it
+ I had to ssh in to it find out what was going on I found it was stuck I gave 
it an hour to come out of it, it didn't, so I killed the processes with sudo 
kill -1 pid-of-the-python-program pid-of-the-shell-script then I rebooted it by 
sudo shutdown, and ssh in again and it was still sick and half done, so I 
called sudo apt upgrade, which didn't work but gave me the dpkg (sudo dpkg 
--configure -a) command to use, I ran that and it cleaned it up a lot, and I 
was able to login to gnome-shell it was still on version 3.32.2 and was a 
little messed up but worked, I tried the update-manager -d &, that gave me a 
partial upgrade program which failed, in the end, I fixed it with sudo apt-get 
dist-upgrade and running the normal update-manager program till every thing was 
up to date, now it's fine but it took much drama to do it
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu7
+ Architecture: amd64
+ CrashDB: ubuntu
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 19.10
+ InstallationDate: Installed on 2017-07-24 (803 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
+ Package: ubuntu-release-upgrader (not installed)
+ ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
+ Tags:  eoan dist-upgrade
+ Uname: Linux 5.3.0-13-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin mail plugdev sambashare staff sudo
+ VarLogDistupgradeTermlog:
+  
+ _MarkForUpload: True

** Attachment added: "CurrentDmesg.txt.txt"
   
https://bugs.launchpad.net/bugs/1846842/+attachment/5294562/+files/CurrentDmesg.txt.txt

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https://bugs.launchpad.net/bugs/1846842

Title:
  the upgrade tool from 19.04 to 19.10 failed badly

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