Launchpad has imported 1 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1586868.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2019-10-07T18:58:10+00:00 Martin Constantino–Bodin wrote: User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0 Steps to reproduce: In a nutshell, I tried to add an account for my University. They use Microsoft Office internally, but they provide a general setting. Thunderbird suggested to use Owl, which is probably reasonable for most users. However, as it wasn’t my personal choice to use a Microsoft account, I did not wanted to pay for an add-on that my employer would probably not reimburse. So I wanted to add it manually. It seems that the interface got into an unexpected state in between. That issue has already been reported on Launchpad, and I am attaching this link for cross-references: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1846877 I’m using Thunderbird 60.8.0 (64-bit). This bug is not critical as using Owl seems to work just fine. More precisely, here what I did: Edit > Account Setting > Account Action > Add Mail Account I then typed my name, mail address, and password. Thunderbird suggested that I use Owl, but I chose the manual setting. I entered all the information suggested here: https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/email/use/thunderbird/ After all these information were filled, the “Done” button was clickable, and I clicked on it. Actual results: All button went grey (non-clickable) except the cancel button. I waited, but no change. I clicked on “Cancel” after something like 10 minutes. The account was not added. Strangely enough, though, I saw it listed in the SMTP setting. It thus looked to me that the IMAP part failed, but not the SMTP part. I got no error messages, which is unexpected for me. Expected results: I would have expected the setting window to close (instead of being greyed), and to have both the SMTP and IMAP configured, with a new account. Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1846877/comments/3 ** Changed in: thunderbird Status: Unknown => New ** Changed in: thunderbird Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1846877 Title: Thunderbird provides no way to interact with the interface after adding an account. To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/1846877/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
