Public bug reported:
Hello, I am using Ubuntu 16.04. The OS freezes and my computer fan
starts spinning. Nothing works afterwards
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-65.74~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-65-generic x86_64
NonfreeKernelModules: qnx4 hfsplus hfs minix ntfs jfs rfcomm bnep
snd_hda_codec_hdmi intel_rapl intel_soc_dts_thermal snd_hda_codec_realtek
intel_soc_dts_iosf intel_powerclamp snd_hda_codec_generic coretemp
punit_atom_debug uvcvideo videobuf2_vmalloc videobuf2_memops ath9k
videobuf2_v4l2 ath9k_common videobuf2_core ath9k_hw intel_cstate videodev ath
snd_hda_intel snd_hda_codec mac80211 media snd_hda_core acer_wmi sparse_keymap
wmi_bmof lpc_ich cfg80211 rtsx_pci_ms memstick ath3k btusb btrtl mei_txe mei
shpchp hci_uart btbcm btqca btintel bluetooth rfkill_gpio pwm_lpss_platform
mac_hid pwm_lpss rtsx_pci_sdmmc i915 r8169 rtsx_pci wmi i2c_hid
ApportVersion: 2.20.1-0ubuntu2.19
Architecture: amd64
Date: Sat Oct 12 12:54:15 2019
ErrorMessage: subprocess installed pre-removal script returned error exit
status 1
InstallationDate: Installed on 2019-10-11 (0 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227)
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.6
apt 1.2.32
SourcePackage: linux-signed-hwe
Title: package linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1 failed to
install/upgrade: subprocess installed pre-removal script returned error exit
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed-hwe (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package xenial
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https://bugs.launchpad.net/bugs/1847855
Title:
package linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1 failed to
install/upgrade: subprocess installed pre-removal script returned
error exit status 1
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