> Frank Lettau

Dear Mr. Feng,

... thanx so much for your reply. Unfortunately I am a layperson just
happily using UBUNTU  (and xubuntu-32 on a 10yr old samsung netbook), so
your instructions are a bit over my head. But I will try to get into the
matter - I gather from your info that the touchpad can ultimately be
'found' and that the setup is similar to that of Primebook 13.


Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/
> Which has this commit:
> https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=37d960a4d7536
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> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1848460
> Title:
>   no touchpad
> Status in linux package in Ubuntu:
>   Confirmed
> Bug description:
>   touchpad (as well as touch-screen) not detected, working under Win10
TREKSTOR Primebook C11B
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34
>   ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.10-0ubuntu27.1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  frank      1429 F.... pulseaudio
>    /dev/snd/pcmC0D0p:   frank      1429 F...m pulseaudio
>    /dev/snd/controlC1:  frank      1429 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Oct 17 10:32:57 2019
>   InstallationDate: Installed on 2019-10-01 (16 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash
> vt.handoff=1
>   RelatedPackageVersions:
>    linux-restricted-modules-5.0.0-32-generic N/A
>    linux-backports-modules-5.0.0-32-generic  N/A
>    linux-firmware                            1.178.5
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
> To manage notifications about this bug go to:
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Title:
  no touchpad

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