Public bug reported: - WIFI is active, and I can see available networks, e.g. with iwlist wlp3s0 scan - However, connecting to a network (with the GUI) fails: after entering credentials (for a password protrected WPA2 network) it tries to connect for a few seconds but then asks for a passphrase again .. and again .. - Also the problem is not the GUI, the exact same behavior is shown by nmtui
Checking the output of NetworkManager in /var/log/syslog we can see that the association is the one that fails: sudo cat /var/log/syslog | grep "(wlp3s0)" | sed 's/.*device //' device (wlp3s0): Activation: starting connection 'MY_WIFI' (c5c790fb-86a8-4905-97b0-75170f5e985c) device (wlp3s0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed') device (wlp3s0): Activation: (wifi) access point 'MY_WIFI' has security, but secrets are required. device (wlp3s0): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: need-auth -> prepare (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed') device (wlp3s0): Activation: (wifi) connection 'MY_WIFI' has security, and secrets exist. No new secrets needed. device (wlp3s0): supplicant interface state: ready -> scanning device (wlp3s0): supplicant interface state: scanning -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> disconnected device (wlp3s0): supplicant interface state: disconnected -> scanning device (wlp3s0): supplicant interface state: scanning -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> disconnected device (wlp3s0): supplicant interface state: disconnected -> scanning device (wlp3s0): supplicant interface state: scanning -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> disconnected device (wlp3s0): supplicant interface state: disconnected -> scanning device (wlp3s0): supplicant interface state: scanning -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> disconnected device (wlp3s0): supplicant interface state: disconnected -> scanning device (wlp3s0): supplicant interface state: scanning -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> disconnected device (wlp3s0): Activation: (wifi) association took too long device (wlp3s0): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed') device (wlp3s0): Activation: (wifi) asking for new secrets device (wlp3s0): supplicant interface state: disconnected -> scanning device (wlp3s0): no secrets: User canceled the secrets request. device (wlp3s0): state change: need-auth -> failed (reason 'no-secrets', sys-iface-state: 'managed') device (wlp3s0): Activation: failed for connection 'MY_WIFI' device (wlp3s0): state change: failed -> disconnected (reason 'none', sys-iface-state: 'managed') This is what the log looked like before the update with Ubuntu MATE 19.04 device (wlp3s0): Activation: starting connection 'MY_WLAN' (b3dffdda-2b7b-467d-a1f5-2b3077d26eb3) device (wlp3s0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed') device (wlp3s0): Activation: (wifi) access point 'MY_WLAN' has security, but secrets are required. device (wlp3s0): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: need-auth -> prepare (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed') device (wlp3s0): Activation: (wifi) connection 'MY_WLAN' has security, and secrets exist. No new secrets needed. device (wlp3s0): supplicant interface state: ready -> authenticating device (wlp3s0): supplicant interface state: authenticating -> associating device (wlp3s0): supplicant interface state: associating -> associated device (wlp3s0): supplicant interface state: associated -> 4-way handshake device (wlp3s0): supplicant interface state: 4-way handshake -> completed device (wlp3s0): Activation: (wifi) Stage 2 of 5 (Device Configure) successful. Connected to wireless network "MY_WLAN" device (wlp3s0): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed') dhcp4 (wlp3s0): activation: beginning transaction (timeout in 45 seconds) dhcp4 (wlp3s0): dhclient started with pid 20140 dhcp4 (wlp3s0): address 192.168.1.161 dhcp4 (wlp3s0): plen 24 (255.255.255.0) dhcp4 (wlp3s0): gateway 192.168.1.1 dhcp4 (wlp3s0): lease time 43200 dhcp4 (wlp3s0): hostname 'whakaari' dhcp4 (wlp3s0): nameserver '192.168.1.1' dhcp4 (wlp3s0): state changed unknown -> bound device (wlp3s0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed') device (wlp3s0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed') policy: set 'MY_WLAN' (wlp3s0) as default for IPv4 routing and DNS device (wlp3s0): Activation: successful, device activated. Checking the journal and logs I can not find any errors or warnings, but I noted that iwlwifi seems to have a debug mode activated. sudo journalctl | grep iwlwifi for Ubuntu 19.04: Sep 10 19:59:56 whakaari kernel: iwlwifi 0000:03:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm Sep 10 19:59:56 whakaari kernel: iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210 Sep 10 19:59:56 whakaari kernel: iwlwifi 0000:03:00.0: base HW address: 5c:e0:c5:63:e2:a5 Sep 10 19:59:57 whakaari kernel: iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0 Sep 10 19:59:57 whakaari sensors[873]: iwlwifi-virtual-0 Sep 10 19:59:58 whakaari NetworkManager[856]: <info> [1568138398.2497] rfkill3: found Wi-Fi radio killswitch (at /sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0/ieee80211/phy0/rfkill3) (driver iwlwifi) sudo journalctl | grep iwlwifi for Ubuntu 19.10: Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: Found debug destination: EXTERNAL_DRAM Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: Found debug configuration: 0 Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: loaded firmware version 29.1654887522.0 op_mode iwlmvm Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210 Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: Applying debug destination EXTERNAL_DRAM Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: Allocated 0x00400000 bytes for firmware monitor. Oct 19 16:16:30 whakaari kernel: iwlwifi 0000:03:00.0: base HW address: 5c:e0:c5:63:e2:a5 Oct 19 16:16:31 whakaari kernel: iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0 Oct 19 16:16:32 whakaari sensors[941]: iwlwifi-virtual-0 More details and other people having the same issue: https://askubuntu.com/questions/1181844/wifi-disabled-ubuntu-19-10-intel-wireless-7265 ** Affects: backport-iwlwifi-dkms (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1849891 Title: Can not establish WIFI connection with Intel Wireless 7265 after upgrade to Ubuntu 19.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/backport-iwlwifi-dkms/+bug/1849891/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
