I have a similar problem with a USB mouse, except in my case: * Unplugging the mouse from the dock and replugging it fixes the problem. * If I do nothing, the kernel appears to disconnect and reconnect the mouse with a new device number, and it works again until the next hang.
Dell Precision 5530 Ubuntu 18.04 with latest HWE kernel (5.0.0-32-generic) Latest 5530 BIOS (1.13.0) Latest TB16 Firmware I have dual-boot linux/windows and all PC / dock drivers are up to date according to the Dell Command Update running in Windows 10. dmesg from one disconnect / reconnect cycle - mouse froze around 60 seconds before this was logged Oct 27 14:26:00 bart kernel: [ 812.823105] usb 5-1.7: USB disconnect, device number 9 Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000C Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0 Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7 Oct 27 14:26:02 bart kernel: [ 814.327542] usb 5-1.7: new low-speed USB device number 10 using xhci_hcd Oct 27 14:26:02 bart kernel: [ 814.488191] usb 5-1.7: New USB device found, idVendor=045e, idProduct=00cb, bcdDevice= 1.00 Oct 27 14:26:02 bart kernel: [ 814.488196] usb 5-1.7: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Oct 27 14:26:02 bart kernel: [ 814.488200] usb 5-1.7: Product: Microsoft USB Optical Mouse Oct 27 14:26:02 bart kernel: [ 814.488202] usb 5-1.7: Manufacturer: PixArt Oct 27 14:26:02 bart kernel: [ 814.549584] input: PixArt Microsoft USB Optical Mouse as /devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000D/input/input39 Oct 27 14:26:02 bart kernel: [ 814.550251] hid-generic 0003:045E:00CB.000D: input,hidraw5: USB HID v1.11 Mouse [PixArt Microsoft USB Optical Mouse] on usb-0000:0a:00.0-1.7/input0 Oct 27 14:26:02 bart mtp-probe: checking bus 5, device 10: "/sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7" Oct 27 14:26:02 bart mtp-probe: bus: 5, device: 10 was not an MTP device Oct 27 14:26:02 bart boltd[1049]: probing: started [1000] Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000D Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0 Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7 Oct 27 14:26:05 bart boltd[1049]: probing: timeout, done: [2894301] (2000000) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766076 Title: USB over thunderbolt turns off every once in a while To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1766076/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
