Public bug reported:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I plug a headphone, I can hear the sound being played very faintly.
If I bump the volume to the maximum, that is. The sound is very
distorted, like a buzz effect being applied over it.
I noticed that if I delete /.config/pulse the distortion goes away, but
the sound remains very low. After some time, the buzzing effect comes
back.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Wed Oct 30 16:03:41 2019
InstallationDate: Installed on 2019-10-29 (1 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: alsa-driver amd64 eoan
** Attachment added: "alsa-info.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301496/+files/alsa-info.txt
** Package changed: ubuntu-release-upgrader (Ubuntu) => alsa-driver
(Ubuntu)
** Description changed:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I plug a headphone, I can hear the sound being played very faintly.
If I bump the volume to the maximum, that is. The sound is very
distorted, like a buzz effect being applied over it.
I noticed that if I delete /.config/pulse the distortion goes away, but
- the sound remains very low.
+ the sound remains very low. After some time, the buzzing effect comes
+ back.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Wed Oct 30 16:03:41 2019
InstallationDate: Installed on 2019-10-29 (1 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1850702
Title:
No sound output with headphones
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