Public bug reported:

Steps to reproduce:
1. Install HPLIP on Ubuntu 19.10 with `sudo apt-get install hplip*`
2. Run `hp-check -r`

Expected results:
* `hp-check -r` runs without errors

Actual results:
* `hp-check -r` shows many errors and crashes:

$ hp-check -r
Saving output in log file: /home/mate/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling 
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper 
dependencies are installed to successfully compile HPLIP.                       
                                                                     
2. Run-time check mode (-r or --run): Use this mode to determine if a distro 
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied   
tarball has the proper dependencies installed to successfully run.              
                                                                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode 
will check both of the above cases (both compile- and run-time          
dependencies).                                                                  
                                                                     

Check types:                                                                    
                                                                     
a. EXTERNALDEP - External Dependencies                                          
                                                                     
b. GENERALDEP - General Dependencies (required both at compile and run time)    
                                                                     
c. COMPILEDEP - Compile time Dependencies                                       
                                                                     
d. [All are run-time checks]                                                    
                                                                     
PYEXT SCANCONF QUEUES PERMISSION                                                
                                                                     

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-19.10 version is not supported. Using ubuntu-19.04
versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.3.0-18-generic #19-Ubuntu SMP Tue Oct 8 20:14:06 UTC 2019 GNU/Linux
 Host: eoan
 Proc: 5.3.0-18-generic #19-Ubuntu SMP Tue Oct 8 20:14:06 UTC 2019 GNU/Linux
 Distribution: ubuntu 19.10
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu 
distro  19.10 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.19.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/09/19 12:58:30
version = 3.19.6


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> 
<Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups          CUPS - Common Unix Printing System                        
   REQUIRED        1.1             -               INCOMPAT   'CUPS may not be 
installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter and 
previewer REQUIRED        7.05            9.27            OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE               
   OPTIONAL        0.9             -               MISSING    'xsane needs to 
be installed'
 scanimage            scanimage - Shell scanning program                        
   OPTIONAL        1.0             1.0.27          OK         -
 error: dbus          DBus - Message bus system                                 
   REQUIRED        -               1.12.14         MISSING    'DBUS may not be 
installed or not running'
 policykit            PolicyKit - Administrative policy framework               
   OPTIONAL        -               0.105           OK         -
 network              network -wget                                             
   OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                               
   OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 error: libjpeg       libjpeg - JPEG library                                    
   REQUIRED        -               -               MISSING    'libjpeg needs to 
be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files 
   REQUIRED        -               -               MISSING    'cups-devel needs 
to be installed'
 error: cups-image    CUPS image - CUPS image development files                 
   REQUIRED        -               -               MISSING    'cups-image needs 
to be installed'
 libpthread           libpthread - POSIX threads library                        
   REQUIRED        -               b'2.30'         OK         -
 error: libusb        libusb - USB library                                      
   REQUIRED        -               1.0             MISSING    'libusb needs to 
be installed'
 sane                 SANE - Scanning library                                   
   REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files                 
   REQUIRED        -               -               MISSING    'sane-devel needs 
to be installed'
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development 
files REQUIRED        5.0.9           -               MISSING    
'libnetsnmp-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                 
   REQUIRED        -               1.1.1           MISSING    'libcrypto needs 
to be installed'
 python3X             Python 2.2 or greater - Python programming language       
   REQUIRED        2.2             3.7.5           OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify 
Desktop notifications OPTIONAL        -               -               OK        
 -
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                 
        OPTIONAL        4.0             -               MISSING    
'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)      
   REQUIRED        4.0             -               MISSING    'python3-pyqt4 
needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                    
   REQUIRED        0.80.0          1.2.12          OK         -
 python3-xml          Python XML libraries                                      
   REQUIRED        -               2.2.7           OK         -
 error: python3-devel Python devel - Python development files                   
   REQUIRED        2.2             3.7.5           MISSING    'python3-devel 
needs to be installed'
Traceback (most recent call last):
  File "/usr/bin/hp-check", line 862, in <module>
    num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
  File "/usr/bin/hp-check", line 368, in validate
    self.core.dependencies[dep])
  File "/usr/bin/hp-check", line 210, in __update_deps_info
    installed_ver = self.core.version_func[deps_info[6]]()
  File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
    return Image.VERSION
AttributeError: module 'PIL.Image' has no attribute 'VERSION'

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: hplip 3.19.6+dfsg0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: MATE
Date: Sat Nov  9 12:51:04 2019
InstallationDate: Installed on 2019-10-19 (21 days ago)
InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=137b8a06-6b6f-4176-9f0f-09b1e4b2c65a ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: pillow (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: python-imaging (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

** Also affects: python-imaging (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: pillow (Ubuntu)
   Importance: Undecided
       Status: New

-- 
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https://bugs.launchpad.net/bugs/1851918

Title:
  `hp-check -r` crashes with "AttributeError: module 'PIL.Image' has no
  attribute 'VERSION'"

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