Public bug reported:
Desktop froze while doing light web-browsing listening to music
(spotify) and running some containers in docker (with low load). The
following error in logs indicating that the freeze is related to the
nvidia drivers (best effort guess from my side)
Probably relevant sys-log entry (fetched using journalctl -b -1)
5337 Nov 11 13:57:50 octarine kernel: NVRM: GPU at PCI:0000:41:00:
GPU-ad30cb16-3a1a-2a6a-04a9-2b79e1e6b86c
5338 Nov 11 13:57:50 octarine kernel: NVRM: GPU Board Serial Number:
5339 Nov 11 13:57:50
octarine kernel: NVRM: Xid (PCI:0000:41:00): 79, pid=1996, GPU has fallen off
the bus.
5340 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU has fallen
off the bus.
5341 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU is on Board .
5342 Nov 11 13:57:50 octarine kernel: NVRM: A GPU crash dump has been created.
If possible, please run
5343
NVRM: nvidia-bug-report.sh as root to collect this data before
5344 NVRM: the NVIDIA kernel module is
unloaded.
lsb_release -rd:
Description: Ubuntu 19.10
Release: 19.10
Expected to happen:
Normal working order
What happened instead:
Both displays froze, showing a static image with input not affecting visuals.
Music continued to play
I used REISUB to reboot, this worked fine.
I have the full journalctl output that I can provide (either in scrubbed
form, or original form if provided privately) if that is useful.
sudo lshw -C display:
*-display
description: VGA compatible controller
product: TU117 [GeForce GTX 1650]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:41:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:134 memory:ab000000-abffffff memory:90000000-9fffffff
memory:a0000000-a1ffffff ioport:8000(size=128) memory:c0000-dffff
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: nvidia-driver-435 435.21-0ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 11 14:11:14 2019
InstallationDate: Installed on 2019-11-07 (4 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: nvidia-graphics-drivers-435
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: nvidia-graphics-drivers-435 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan nvidia
** Description changed:
Desktop froze while doing light web-browsing listening to music
(spotify) and running some containers in docker (with low load). The
following error in logs indicating that the freeze is related to the
nvidia drivers (best effort guess from my side)
Probably relevant sys-log entry (fetched using journalctl -b -1)
- 5337 Nov 11 13:57:50 octarine kernel: NVRM: GPU at PCI:0000:41:00:
GPU-ad30cb16-3a1a-2a6a-04a9-2b79e1e6b86c
- 5338 Nov 11 13:57:50 octarine kernel: NVRM: GPU Board Serial Number:
5339 Nov 11 13:57:50
octarine kernel: NVRM: Xid (PCI:0000:41:00): 79, pid=1996, GPU has fallen off
the bus.
- 5340 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU has fallen
off the bus.
- 5341 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU is on Board
.
- 5342 Nov 11 13:57:50 octarine kernel: NVRM: A GPU crash dump has been
created. If possible, please run
5343
NVRM: nvidia-bug-report.sh as root to collect this data
before
+ 5337 Nov 11 13:57:50 octarine kernel: NVRM: GPU at PCI:0000:41:00:
GPU-ad30cb16-3a1a-2a6a-04a9-2b79e1e6b86c
+ 5338 Nov 11 13:57:50 octarine kernel: NVRM: GPU Board Serial Number:
5339 Nov 11 13:57:50
octarine kernel: NVRM: Xid (PCI:0000:41:00): 79, pid=1996, GPU has fallen off
the bus.
+ 5340 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU has fallen
off the bus.
+ 5341 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU is on Board
.
+ 5342 Nov 11 13:57:50 octarine kernel: NVRM: A GPU crash dump has been
created. If possible, please run
5343
NVRM: nvidia-bug-report.sh as root to collect this data
before
5344 NVRM: the NVIDIA kernel module is
unloaded.
lsb_release -rd:
Description: Ubuntu 19.10
Release: 19.10
Expected to happen:
Normal working order
What happened instead:
Both displays froze, showing a static image with input not affecting visuals.
Music continued to play
I used REISUB to reboot, this worked fine.
I have the full journalctl output that I can provide (either in scrubbed
form, or original form if provided privately) if that is useful.
+ sudo lshw -C display:
+ *-display
+ description: VGA compatible controller
+ product: TU117 [GeForce GTX 1650]
+ vendor: NVIDIA Corporation
+ physical id: 0
+ bus info: pci@0000:41:00.0
+ version: a1
+ width: 64 bits
+ clock: 33MHz
+ capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
+ configuration: driver=nvidia latency=0
+ resources: irq:134 memory:ab000000-abffffff memory:90000000-9fffffff
memory:a0000000-a1ffffff ioport:8000(size=128) memory:c0000-dffff
+
+
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: nvidia-driver-435 435.21-0ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 11 14:11:14 2019
InstallationDate: Installed on 2019-11-07 (4 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
- TERM=screen-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/usr/bin/zsh
+ TERM=screen-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/usr/bin/zsh
SourcePackage: nvidia-graphics-drivers-435
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1852079
Title:
Desktop freezes - requiring restart
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