apport information ** Tags added: apport-collected eoan
** Description changed: After upgrading to 19.10 and rebooting. My machine goes into a frozen black screen. The default kernel after the update (5.3.0-23-generic) does not succeed in booting. If I select the older kernel, 5.0.0-36-generic, grub does go through and succeeds booting up. System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version 2.04-1ubuntu12. The Windows partition does work properly, and I am able to boot into it. Please advice on how to proceed with a fix, or if an update pushed to grub will fix this issue. Thanks. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: pipemon 2417 F.... pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 19.10 + HibernationDevice: RESUME=UUID=c26ef9c3-b999-4441-b750-cf80d00fc68e + InstallationDate: Installed on 2017-11-02 (746 days ago) + InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Touchscreen + Bus 001 Device 002: ID 0cf3:e301 Qualcomm Atheros Communications + Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc. Integrated_Webcam_HD + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. XPS 15 9550 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-36-generic root=UUID=6b1a4315-6bdf-471f-90b5-6fb32c3bfc2b ro quiet splash + ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21 + RelatedPackageVersions: + linux-restricted-modules-5.0.0-36-generic N/A + linux-backports-modules-5.0.0-36-generic N/A + linux-firmware 1.183.2 + Tags: eoan + Uname: Linux 5.0.0-36-generic x86_64 + UpgradeStatus: Upgraded to eoan on 2019-11-18 (0 days ago) + UserGroups: adm audio cdrom dialout dip kvm lpadmin plugdev pulse sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 07/30/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.11.2 + dmi.board.name: 0N7TVV + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.11.2:bd07/30/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9550 + dmi.product.sku: 06E4 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1853075/+attachment/5306369/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1853075 Title: 19.10 Boots into a black screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853075/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
