apport information ** Tags added: apport-collected uec-images
** Description changed: BUG: Invisible Cursor with Ubuntu 19.10 Desktop Upgrade and Install CD Boot This bug was reported here: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1851340 WHAT OCCURRED: Upgrade from Ubuntu 19.04 to 19.10 results in having invisible cursor on main Gnome Desktop Subsequent testing revealed that issues is able to be demonstrated by just booting from Live iso image B) Attempt Fresh 19.10 Desktop Install B.1) Boot - Ubuntu 19.10 Desktop CD-ROM image via USB - Mouse / Cursor not visible So I have unable to proceed with clean 19.10 install as there was no mouse cursor visible. WHAT WAS EXPECTD: Gnome Desktop with working cursor POSSIBLE ROOT CAUSE: Investigation has identified pull request for 5.3 Kernel that includes fix for cursor issue with MatroX Graphics: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=574cc4539762561d96b456dbc0544d8898bd4c6e See: mgag200: - cursor support fix So issue possibly resolved with kernel update, as have two cases reported with Matrox G200 embedd graphics controllers. Raising here so that can be verified and tested by Ubuntu Kernel team. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.10 + MachineType: LENOVO System x3650 M5 -[8871AC1]- + NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 mgag200drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=622f4924-1ed5-41a8-8a55-8ca455583434 ro ipv6.disable=1 + ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-23-generic N/A + linux-backports-modules-5.3.0-23-generic N/A + linux-firmware 1.183.2 + RfKill: + + Tags: eoan uec-images + Uname: Linux 5.3.0-23-generic x86_64 + UpgradeStatus: Upgraded to eoan on 2019-11-02 (21 days ago) + UserGroups: adm cdrom dip libvirt lxd plugdev sudo + _MarkForUpload: True + dmi.bios.date: 06/03/2019 + dmi.bios.vendor: LENOVO + dmi.bios.version: -[TCE140H-2.91]- + dmi.board.asset.tag: (none) + dmi.board.name: 01KN179 + dmi.board.vendor: LENOVO + dmi.board.version: NULL + dmi.chassis.asset.tag: none + dmi.chassis.type: 23 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: none + dmi.modalias: dmi:bvnLENOVO:bvr-[TCE140H-2.91]-:bd06/03/2019:svnLENOVO:pnSystemx3650M5-[8871AC1]-:pvr13:rvnLENOVO:rn01KN179:rvrNULL:cvnLENOVO:ct23:cvrnone: + dmi.product.family: System X + dmi.product.name: System x3650 M5 -[8871AC1]- + dmi.product.sku: (none) + dmi.product.version: 13 + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1853721/+attachment/5307365/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1853721 Title: Possible cause for 19.10 invisible cursor with Matrox graphics To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853721/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
