For above issue, maybe it caused by the failure to exec command
"/usr/bin/lsb_release". So I do the following testing in ubuntu-19.04
1) apt-get update
2) rm -rf /usr/bin/lsb_release
3) install open-vm-tools with command "apt-get install open-vm-tools"
4) check services: vmtoolsd service VGAuth service are both running
5) reboot VM and check services again: vmtoolsd service VGAuth service are both
6) uninstall open-vm-tools with command "apt-get purge open-vm-tools"
For step 4) and 5), the services are running but not crash
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open-vm-tools 11.0.0 released
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