Thanks for the bug report. Unfortunately that oops ID says: "This problem failed to retrace because there was no crash signature after retracing."
So we are unable to diagnose it. Next, we recommend reproducing the crash and reporting a new bug. We might have more luck next time. ** Description changed: This crash happened as I was changing the batteries for my wireless mouse. Needing to change the batteries in the middle of a session is routine and has not lead to this failure previously. There is a crash report, with the following oops id: - 8ad61c2c-16e5-11ea-b0eb-fa163e983629 + https://errors.ubuntu.com/oops/8ad61c2c-16e5-11ea-b0eb-fa163e983629 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Dec 4 17:44:39 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-06-18 (169 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (42 days ago) ** Changed in: gnome-shell (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855198 Title: Gnome shell crash, maybe related to wireless mouse battery running out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1855198/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs