Public bug reported: I have attached the machine using "sudo ua attach ###code". then the following happens: #command & output $ sudo ua status SERVICE ENTITLED STATUS DESCRIPTION cc-eal yes n/a Common Criteria EAL2 Provisioning Packages cis-audit no — Center for Internet Security Audit Tools esm-infra yes disabled UA Infra: Extended Security Maintenance fips yes n/a NIST-certified FIPS modules fips-updates yes n/a Uncertified security updates to FIPS modules livepatch yes n/a Canonical Livepatch service
Enable services with: ua enable <service> Account: samratghosh9...@gmail.com Subscription: samratghosh9...@gmail.com When I am trying to enable esm-infra, I am getting; ~$ sudo ua enable esm-infra One moment, checking your subscription first Updating package lists Updating package lists APT update failed. I have tried $ sudo rm -vf /var/lib/apt/lists/* -vf $ sudo apt-get clean $ sudo apt-get update $ sudo ua enable esm-infra But no luck. Please help. $ lsb_release -rd Description: Ubuntu 14.04.6 LTS Release: 14.04 $ apt-cache policy ubuntu-advantage-tools ubuntu-advantage-tools: Installed: 19.6~ubuntu14.04.3 Candidate: 19.6~ubuntu14.04.3 Version table: *** 19.6~ubuntu14.04.3 0 500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status ** Affects: ubuntu-advantage-tools (Ubuntu) Importance: Undecided Status: New ** Description changed: - I have attached the machin using "sudo ua attach ###code". + I have attached the machine using "sudo ua attach ###code". then the following happens: - #command & output + #command & output $ sudo ua status SERVICE ENTITLED STATUS DESCRIPTION cc-eal yes n/a Common Criteria EAL2 Provisioning Packages cis-audit no — Center for Internet Security Audit Tools esm-infra yes disabled UA Infra: Extended Security Maintenance fips yes n/a NIST-certified FIPS modules fips-updates yes n/a Uncertified security updates to FIPS modules livepatch yes n/a Canonical Livepatch service Enable services with: ua enable <service> - Account: samratghosh9...@gmail.com + Account: samratghosh9...@gmail.com Subscription: samratghosh9...@gmail.com When I am trying to enable esm-infra, I am getting; ~$ sudo ua enable esm-infra One moment, checking your subscription first Updating package lists Updating package lists APT update failed. - I have tried + I have tried $ sudo rm -vf /var/lib/apt/lists/* -vf - $ sudo apt-get clean + $ sudo apt-get clean $ sudo apt-get update $ sudo ua enable esm-infra But no luck. Please help. $ lsb_release -rd Description: Ubuntu 14.04.6 LTS Release: 14.04 - - $ apt-cache policy ubuntu-advantage-tools + $ apt-cache policy ubuntu-advantage-tools ubuntu-advantage-tools: - Installed: 19.6~ubuntu14.04.3 - Candidate: 19.6~ubuntu14.04.3 - Version table: - *** 19.6~ubuntu14.04.3 0 - 500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 19.6~ubuntu14.04.3 + Candidate: 19.6~ubuntu14.04.3 + Version table: + *** 19.6~ubuntu14.04.3 0 + 500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages + 100 /var/lib/dpkg/status -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
