Public bug reported:
I recently did the automated software update on my computer. It required
that I restart my computer. Upon restarting, the touchpad was no longer
responsive. Left and Right clicking doesn't work either. This is a Dell
laptop.
This information is from the sticker on the bottom of the laptop.
Windows
Vostro 15
45173/SDPPI/2016 Made in China DPC
SERVICE TAG(S\N): FWKQXN2
MFG YR: 2018
34621501646
EXPRESS SERVICE CODE
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-lowlatency 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-72.81-lowlatency 4.15.18
Uname: Linux 4.15.0-72-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: breakthrough 1159 F.... pulseaudio
CurrentDesktop: XFCE
Date: Fri Dec 6 10:01:51 2019
InstallationDate: Installed on 2019-04-01 (248 days ago)
InstallationMedia: Ubuntu-Studio 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 002: ID 1bcf:28c0 Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Vostro 15-3568
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-lowlatency
root=UUID=ed003051-5bde-4bcf-af52-88a32c940792 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-72-lowlatency N/A
linux-backports-modules-4.15.0-72-lowlatency N/A
linux-firmware 1.173.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.0
dmi.board.name: 09PD65
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.6.0:bd05/15/2018:svnDellInc.:pnVostro15-3568:pvr:rvnDellInc.:rn09PD65:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 15-3568
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1855460
Title:
Touchpad Not Working After Update
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