Public bug reported:
Whenever I open Software Update Settings via clicking on the Settings
button AFTER Update Manager notifies me of a new release, Update Manager
enters a state in which the mouse cursor turns into spinning progress
indicator when it hovers over the window notifying me of a new release
and clicks on said window are ignored.
The issue does not occur when update manager does not notify for any new
versions but simply says the software is up-to-date.
Opening software-update settings manually after software updater
notifies of a new release does not cause this issue.
Please address this inconsistency.
Thank you!
Description: Ubuntu 18.04.3 LTS
Release: 18.04
update-manager:
Installed: 1:18.04.11.10
Candidate: 1:18.04.11.10
Version table:
*** 1:18.04.11.10 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64
Packages
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386
Packages
100 /var/lib/dpkg/status
1:18.04.11 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu bionic/main i386 Packages
update-notifier:
Installed: 3.192.1.7
Candidate: 3.192.1.7
Version table:
*** 3.192.1.7 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64
Packages
100 /var/lib/dpkg/status
3.192 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.36 [origin: unknown]
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 6 13:43:15 2019
InstallationDate: Installed on 2019-12-01 (5 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic dist-upgrade third-party-packages
** Attachment added: "Screenshot from 2019-12-06 13-50-27.png"
https://bugs.launchpad.net/bugs/1855476/+attachment/5310285/+files/Screenshot%20from%202019-12-06%2013-50-27.png
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https://bugs.launchpad.net/bugs/1855476
Title:
update manager appears to freeze and enter a state where it is loading
whenever I click the Settings button when it says a new update is
available, but not if I open Settings and Update Manager separately.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1855476/+subscriptions
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