Public bug reported:
This has been happening more often recently. I can't point to any
particular thing triggering it. I am hopeful some useful information
will be contained in the debugging info. When this happens, everything
on my screen freezes aside from the mouse cursor. I can use ctrl-alt-Fx
to get to another TTY, log in, and at that point I have to kill -9
gnome-shell. When I do this, it seems to take several running processes
(like Firefox, slack) with it, but not all of them. When I return to my
X VT, gnome-shell restarts and some applications are felt running. I
have no idea why.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Dec 16 10:06:17 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-12-03 (12 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan third-party-packages
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https://bugs.launchpad.net/bugs/1856596
Title:
gnome-shell freezes and must be killed from console
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