Hi!

Thanks for the tip.

When I ran my PC on the 18.04 live OS, I noticed that by plugging the HDMI
cable on the normal HDMI port, that HDMI*2* was indicated as *plugged*.

Later when I went back to the installed 16.04, the HDMI2 port was indicated
as unplugged (all the ports were) but it still worked correctly, sending
sound and video to the HDMI monitor.

Although odd, this works so I will wait to upgrade until I have a backup
system available.

As to trying the v5 kernels, in the past they were not compatible with my
v4 system so I will also wait on that as well.

In summary, I learned that :

   - the standard HDMI connector maps to port HDMI2
   - the mini display connector maps to port HDMI1
   - despite being indicated as "unplugged" in the pulseaudio volume
   control, the HDMI2 port works properly.

Thank you for all your help - this is a great improvement!

I hope you and all the Ubuntu team have a happy new year!
Cheers,
Bob

On Tue, 31 Dec 2019 at 03:00, Daniel van Vugt <[email protected]>
wrote:

> Great! Sounds like a newer kernel is all you need.
>
> If you can't risk upgrading then I suggest just installing the latest
> stable kernel:
>
>   https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.6/
>
> Please try that (and run 'uname' to confirm it's active).
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => Fix Released
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1857821
>
> Title:
>   External HDMI monitor audio always reported as "unplugged"
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857821/+subscriptions
>

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https://bugs.launchpad.net/bugs/1857821

Title:
  External HDMI monitor audio always reported as "unplugged"

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