Public bug reported: Additional Drivers /Software & Update not working
Hello, I am running :- Description: Ubuntu 19.10 Release: 19.10 software-properties-gtk: Installed: 0.98.5 Candidate: 0.98.5 Version table: *** 0.98.5 500 500 http://ca.archive.ubuntu.com/ubuntu eoan/main amd64 Packages 500 http://ca.archive.ubuntu.com/ubuntu eoan/main i386 Packages 100 /var/lib/dpkg/status I am trying to run Additional Drivers /Software & Update . But it opened once and froze and never opened again. When I try running the command:- $ sudo software-properties-gtk Did a remove and reinstall of the same, but did not work. It returns:- ERROR:dbus.proxies:Introspect error on :1.2559:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying Traceback (most recent call last): File "/usr/bin/software-properties-gtk", line 100, in <module> app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file) File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 175, in __init__ self.backend.Reload(); File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__ return self._proxy_method(*args, **keywords) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 147, in __call__ **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 653, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.2559 was not provided by any .service files Also, the syslog says:- name='com.ubuntu.SoftwareProperties' requested by ':1.2455' (uid=1000 pid=2267 comm="/usr/bin/python3 /usr/bin/software-properties-gtk " label="unconfined") (using servicehelper) Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Unable to init server: Could not connect: Connection refused Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Unable to init server: Could not connect: Connection refused Jan 12 11:58:55 gillZ dbus-daemon[2192]: [system] Successfully activated service 'com.ubuntu.SoftwareProperties' Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Traceback (most recent call last): Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/usr/lib/software-properties/software-properties-dbus", line 68, in <module> Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: server = SoftwarePropertiesDBus(bus, datadir=datadir) Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/lib/python3/dist-packages/softwareproperties/dbus/SoftwarePropertiesDBus.py", line 66, in __init__ Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: self._livepatch_service = LivepatchService() Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/lib/python3/dist-packages/softwareproperties/LivepatchService.py", line 93, in __init__ Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: self._session = requests_unixsocket.Session() Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: NameError: name 'requests_unixsocket' is not defined Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: ERROR:dbus.proxies:Introspect error on :1.2457:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: Traceback (most recent call last): Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/bin/software-properties-gtk", line 100, in <module> Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file) Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 175, in __init__ Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: self.backend.Reload(); Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__ Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: return self._proxy_method(*args, **keywords) Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 147, in __call__ Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: **keywords) Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 653, in call_blocking ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859353 Title: software-properties-gtk not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
