This bug was fixed in the package gnome-software -

gnome-software (3.28.1-0ubuntu4.18.04.14) bionic; urgency=medium

  * debian/patches/0026-shell-search-provider-implement-XUbuntuCancel.patch
    - implement XUbuntuCancel to request pending search cancellation from
      gnome-shell (LP: #1756826)

 -- Marco Trevisan (TreviƱo) <>  Thu, 21 Nov 2019
14:06:35 +0100

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  hangs when remote search provider performs expensive operation

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