apport information ** Tags added: apport-collected eoan
** Description changed: Recently I bought a: Asus ZenBook 14 UX431fl Standard comes with windows and the speakers work. I have installed ubuntu 19.10 and everything is correct but the speakers do not work. The headphones works perfect. I have tried all kinds of solutions with alsa conf but fruitless + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: alfonso 2297 F.... pulseaudio + /dev/snd/pcmC0D0p: alfonso 2297 F...m pulseaudio + CurrentDesktop: MATE + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2020-01-15 (1 days ago) + InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 002: ID 13d3:56dd IMC Networks USB2.0 HD UVC WebCam + Bus 001 Device 003: ID 8087:0aaa Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. ZenBook UX431FLC_UX431FL + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic root=/dev/mapper/vgubuntu--mate-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-26-generic N/A + linux-backports-modules-5.3.0-26-generic N/A + linux-firmware 1.183.3 + Tags: eoan + Uname: Linux 5.3.0-26-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/09/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX431FLC.203 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX431FLC + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX431FLC.203:bd10/09/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX431FLC_UX431FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX431FLC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: ZenBook + dmi.product.name: ZenBook UX431FLC_UX431FL + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1859971/+attachment/5320903/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859971 Title: Asus ZenBook 14 UX431fl the speakers do not work but the headphones work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859971/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
