Public bug reported:
Hello guys,
I can't shutdown Ubuntu 19.10. When I try, the shutdown screen appears.
The first two dots below the ubuntu logo, turn orange and then it
freezes. Reboot works fine.
The debug-shell is no use, because at the freeze point I can't type in
commands. When I press ESC to see what's going on during shutdown, the
last message to appear ist "[Some weird number] reboot: power down. Last
time I pressed ESC during shutdown the "weird number" was 85.270119. I
also tried to shutdown with the terminal commands "sudo shutdown now",
"sudo shutdown -P now", "sudo shutdown -h now", "poweroff" and "sudo
poweroff -f". All of them had the effect as describe above except the
command "sudo poweroff -f". After I typed in the command, I
authenticated and following messages appeared: "Powering off...". At
this point it freezed. I could still see the desktop and every visible
window, but I couldn't perform any actions; not even keyboard shortcuts
worked. It also did not help to change
'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"' in /etc/default/grub to
'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"' and run "update-
grub".
Once the following command combo did work: "sudo swapoff -a && systemctl
poweroff", but the I reinstalled Ubuntu and now it doesn't work any
more.
In the application "Additional Drivers" I selected the proprietary
and tested driver of NVIDIA, but I can't to this for my WLAN-Card
(correct word?), because the "Additional Drivers" says it's not working,
but my WLAN works fine. I've got only Bluetooth problems. The displayed
name of the WLAN-Card is: "Intel Corporation: Wireless 7260 (Dual Band
Wireless-AC 7260)". I also tried to manually install a driver it didn't
help.
When I wake up the laptop, a black screen appears with some error
messages, but only for a very short time so I can't make a photo of it.
I tried once and the text was unreadable.
I have the latest BIOS and my Computer model is MSI PX60 2QD.
Thanks for your help :)
** Affects: ubuntu
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1860800
Title:
Ubuntu 19.10 doesn't shutdown
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