Public bug reported:
The touchpad is spamming "i2c_hid_get_input: incomplete report" messages to
dmesg and not working properly. Sometimes the left button acts like the right
button. Sometimes it freezes completely. Also the keys to enable/disable
touchpad (fn + f2) doesn't work.
Also 'libinput list-devices' shows the following message: "event4 -
HTIX5288:00 0911:5288 Touchpad: kernel bug: clickpad advertising right button"
What's expected to happen?
- The touchpad working properly.
What's actually happening?
- The touchpad not working properly.
How to reproduce?
- Start the computer and wait a few minutes.
How to make the touchpad work normally for a few minutes (or seconds):
- sudo rmmod i2c_hid && sudo modprobe i2c_hid
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-29-generic 5.3.0-29.31
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: leimar 1382 F.... pulseaudio
Date: Wed Feb 12 13:11:15 2020
InstallationDate: Installed on 2020-02-02 (10 days ago)
InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 090c:037c Silicon Motion, Inc. - Taiwan (formerly Feiya
Technology Corp.) 300k Pixel Camera
Bus 001 Device 004: ID 0bda:b720 Realtek Semiconductor Corp. 802.11n WLAN
Adapter
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Positivo Tecnologia SA N1240
ProcEnviron:
LANGUAGE=pt_BR:pt:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic
root=UUID=2656c128-b4f1-48e5-b1ef-79eea7a3280d ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.3.0-29-generic N/A
linux-backports-modules-5.3.0-29-generic N/A
linux-firmware 1.183.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2019
dmi.bios.vendor: Desenvolvido por Positivo Tecnologia SA
dmi.bios.version: V1.09.X
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: N14DP6
dmi.board.vendor: Positivo Tecnologia SA
dmi.board.version: 11139547
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Positivo Tecnologia SA
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias:
dmi:bvnDesenvolvidoporPositivoTecnologiaSA:bvrV1.09.X:bd07/15/2019:svnPositivoTecnologiaSA:pnN1240:pvrTobefilledbyO.E.M.:rvnPositivoTecnologiaSA:rnN14DP6:rvr11139547:cvnPositivoTecnologiaSA:ct10:cvrTobefilledbyO.E.M.:
dmi.product.family: MASTER
dmi.product.name: N1240
dmi.product.sku: 3052532
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Positivo Tecnologia SA
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug eoan htix5288 i2c-hid touchpad
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https://bugs.launchpad.net/bugs/1862980
Title:
i2c-HTIX5288:00: i2c_hid_get_input: incomplete report
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