apport information ** Tags added: apport-collected tessa
** Description changed: I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs: I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.11 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: andrii 1548 F.... pulseaudio + /dev/snd/controlC1: andrii 1548 F.... pulseaudio + /dev/snd/controlC0: andrii 1548 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.1 + InstallationDate: Installed on 2019-07-26 (207 days ago) + InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 + MachineType: LENOVO 20NB000YRT + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-37-generic root=/dev/mapper/vg0-root ro cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0 + ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 + RelatedPackageVersions: + linux-restricted-modules-5.0.0-37-generic N/A + linux-backports-modules-5.0.0-37-generic N/A + linux-firmware 1.173.14 + Tags: tessa + Uname: Linux 5.0.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 01/22/2019 + dmi.bios.vendor: LENOVO + dmi.bios.version: R0YET27W (1.10 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20NB000YRT + dmi.board.vendor: LENOVO + dmi.board.version: SDK0J40697 WIN + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.modalias: dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: + dmi.product.family: ThinkPad E590 + dmi.product.name: 20NB000YRT + dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590 + dmi.product.version: ThinkPad E590 + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1863864/+attachment/5329489/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1863864 Title: Lenovo e590 laptop hangs when connect to dock station with kernel 5.3.0+ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863864/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
