Public bug reported:
Hi!
I freshly installed Ubuntu 18.04.4 LTS on a new laptop two weeks ago.
Since then, I have been unable to save files in Libreoffice (version
1:6.0.7-0ubuntu0.18.04.10).
What I expected expected to happen:
When I click 'Save as' in the File menu of Libreoffice, a file dialog pops up
where I can specify a filename to save the document in. Upon hitting ENTER, I
expect the dialog to vanish and the file to be saved under that name.
What happened instead:
As soon as I hit ENTER, I get logged out of the gnome-shell session (back to
the login screen). No file is saved. I just repeated the bug three times to
confirm.
Debugging information:
According to the syslog data, saving the file causes gnome-shell to segfault
(see event at 11:11:34 below). I'm including some context before and after the
segfault to help with the debugging:
Mar 2 11:11:02 NHolgersson org.gnome.Shell.desktop[1457]: message repeated 2
times: [ libinput error: client bug: timer event21 debounce short: offset
negative (-2ms)]
Mar 2 11:11:18 NHolgersson org.gnome.Nautilus[1427]:
func=xmlSecCheckVersionExt:file=xmlsec.c:line=188:obj=unknown:subj=unknown:error=19:invalid
version:mode=abi compatible;expected minor version=2;real minor
version=2;expected subminor version=25;real subminor version=26
Mar 2 11:11:21 NHolgersson soffice.bin[22707]: GtkDialog mapped without a
transient parent. This is discouraged.
Mar 2 11:11:21 NHolgersson dbus-daemon[884]: [system] Activating via systemd:
service name='org.freedesktop.hostname1'
unit='dbus-org.freedesktop.hostname1.service' requested by ':1.719' (uid=1000
pid=22707 comm="/usr/lib/libreoffice/program/soffice.bin --writer "
label="libreoffice-soffice (complain)")
Mar 2 11:11:21 NHolgersson kernel: [55178.608920] audit: type=1400
audit(1583143881.573:132): apparmor="ALLOWED" operation="open"
profile="libreoffice-soffice" name="/home/jean/Downloads/README" pid=22707
comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
Mar 2 11:11:21 NHolgersson kernel: [55178.609164] audit: type=1400
audit(1583143881.573:133): apparmor="ALLOWED" operation="open"
profile="libreoffice-soffice" name="/home/jean/Downloads/README" pid=22707
comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
Mar 2 11:11:21 NHolgersson kernel: [55178.609857] audit: type=1400
audit(1583143881.573:134): apparmor="ALLOWED" operation="open"
profile="libreoffice-soffice"
name=2F686F6D652F6A65616E2F446F776E6C6F6164732F44656E207376656E736B6120626F73746164736D61726B6E6164656E20617072696C2032303138
pid=22707 comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
Mar 2 11:11:21 NHolgersson systemd[1]: Starting Hostname Service...
Mar 2 11:11:21 NHolgersson kernel: [55178.609860] audit: type=1400
audit(1583143881.573:135): apparmor="ALLOWED" operation="open"
profile="libreoffice-soffice"
name=2F686F6D652F6A65616E2F446F776E6C6F6164732F44656E207376656E736B6120626F73746164736D61726B6E6164656E20617072696C2032303138
pid=22707 comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
Mar 2 11:11:21 NHolgersson kernel: [55178.609862] audit: type=1400
audit(1583143881.577:136): apparmor="ALLOWED" operation="open"
profile="libreoffice-soffice"
name="/home/jean/Downloads/android-x86-9.0-rc2.iso" pid=22707 comm="pool"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
Mar 2 11:11:21 NHolgersson dbus-daemon[884]: [system] Successfully activated
service 'org.freedesktop.hostname1'
Mar 2 11:11:21 NHolgersson systemd[1]: Started Hostname Service.
Mar 2 11:11:34 NHolgersson kernel: [55191.104967] show_signal_msg: 1 callbacks
suppressed
Mar 2 11:11:34 NHolgersson kernel: [55191.104968] gnome-shell[1457]: segfault
at 0 ip 00007f3bb0601f6f sp 00007ffe4701e160 error 4 in
libgnome-shell.so[7f3bb05e5000+248000]
Mar 2 11:11:34 NHolgersson evolution[7204]: Error reading events from display:
Broken pipe
Mar 2 11:11:34 NHolgersson soffice.bin[22707]: Error reading events from
display: Connection reset by peer
** Affects: libreoffice (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1865460
Title:
Saving file in libreoffice crashes gnome-shell session
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1865460/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
