apport information ** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870003/+attachment/5344049/+files/Dependencies.txt
** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870003/+attachment/5344051/+files/ProcEnviron.txt ** Attachment removed: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870003/+attachment/5344050/+files/ProcCpuinfoMinimal.txt ** Description changed: Note: in bionic, it will cause login from graphic console to hang for a quite long time, most likely will failed in the end. To reproduce: HW: a machine with intel GPU and plugged AMD card. A HDMI/DP monitor without audio output plugged into intel GPU. TLP is installed with certain aggressive config. Please refer to the tlp config is: LP: #1869999 try to "cat /proc/asound/card0/codec#2" it will hang for long time (like 30 seconds) and kernel will output lots of log like: [ 30.476204] snd_hda_intel 0000:00:0e.0: azx_get_response timeout, switching to polling mode: last cmd=0x20bf8100 [ 31.488128] snd_hda_intel 0000:00:0e.0: No response from codec, disabling MSI: last cmd=0x20bf8100 [ 169.630066] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -11 [ 420.027224] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -11 [ 422.051178] snd_hda_intel 0000:00:0e.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x20170503 [ 422.051383] azx_single_wait_for_response: 3 callbacks suppressed [ 422.084088] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -5 ... - --- - ProblemType: Bug - ApportVersion: 2.20.9-0ubuntu7.2 - Architecture: amd64 - DistributionChannelDescriptor: - # This is the distribution channel descriptor for the OEM CDs - # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor - canonical-oem-somerville-bionic-amd64-20180608-47+beaver-osp1-sanbernardino+X106 - DistroRelease: Ubuntu 18.04 - InstallationDate: Installed on 2020-03-31 (1 days ago) - InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 - Package: linux-oem 4.15.0.1059.63 - PackageArchitecture: amd64 - ProcVersionSignature: Ubuntu 5.0.0-1040.45-oem-osp1 5.0.21 - Tags: bionic - Uname: Linux 5.0.0-1040-oem-osp1 x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo - _MarkForUpload: True - --- - ProblemType: Bug - ApportVersion: 2.20.9-0ubuntu7.2 - Architecture: amd64 - CurrentDesktop: ubuntu:GNOME - DistributionChannelDescriptor: - # This is the distribution channel descriptor for the OEM CDs - # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor - canonical-oem-somerville-bionic-amd64-20180608-47+beaver-osp1-sanbernardino+X106 - DistroRelease: Ubuntu 18.04 - InstallationDate: Installed on 2020-03-31 (1 days ago) - InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 - Package: linux-oem-osp1 5.0.0.1040.45 - PackageArchitecture: amd64 - ProcVersionSignature: Ubuntu 5.0.0-1040.45-oem-osp1 5.0.21 - Tags: bionic - Uname: Linux 5.0.0-1040-oem-osp1 x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo - _MarkForUpload: True ** Description changed: Note: in bionic, it will cause login from graphic console to hang for a quite long time, most likely will failed in the end. To reproduce: HW: a machine with intel GPU and plugged AMD card. A HDMI/DP monitor without audio output plugged into intel GPU. TLP is installed with certain aggressive config. Please refer to the tlp config is: LP: #1869999 try to "cat /proc/asound/card0/codec#2" it will hang for long time (like 30 seconds) and kernel will output lots of log like: [ 30.476204] snd_hda_intel 0000:00:0e.0: azx_get_response timeout, switching to polling mode: last cmd=0x20bf8100 [ 31.488128] snd_hda_intel 0000:00:0e.0: No response from codec, disabling MSI: last cmd=0x20bf8100 [ 169.630066] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -11 [ 420.027224] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -11 [ 422.051178] snd_hda_intel 0000:00:0e.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x20170503 [ 422.051383] azx_single_wait_for_response: 3 callbacks suppressed [ 422.084088] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -5 ... + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.13 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: gdm 1387 F.... pulseaudio + /dev/snd/controlC1: gdm 1387 F.... pulseaudio + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-bionic-amd64-20180608-47+beaver-osp1-sanbernardino+X106 + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-04-01 (0 days ago) + InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 + IwConfig: + lo no wireless extensions. + + wlp0s12f0 no wireless extensions. + + enp2s0 no wireless extensions. + MachineType: Dell Inc. Wyse 5070 Extended Thin Client + Package: linux-oem-osp1 5.0.0.1046.49 + PackageArchitecture: amd64 + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1046-oem-osp1 root=UUID=92c21a5d-dea7-4377-b26e-c7c0edccc25b ro mem_sleep_default=deep quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.0.0-1046.51-oem-osp1 5.0.21 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.0.0-1046-oem-osp1 N/A + linux-backports-modules-5.0.0-1046-oem-osp1 N/A + linux-firmware 1.173.9 + Tags: bionic + Uname: Linux 5.0.0-1046-oem-osp1 x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 01/08/2020 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.5.0 + dmi.board.vendor: Dell Inc. + dmi.chassis.type: 3 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd01/08/2020:svnDellInc.:pnWyse5070ExtendedThinClient:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr: + dmi.product.family: Wyse Thin Client 5000 Series + dmi.product.name: Wyse 5070 Extended Thin Client + dmi.product.sku: 080C + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1870003/+attachment/5344104/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870003 Title: A Machine with Intel GPU and a plugged AMD card will hang as read certain codec as HDMI/DP monitor without audio output is plugged in intel gpu. 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