apport information ** Tags added: apport-collected focal snap
** Description changed: [Summary] The window is frozen 3~10 seconds when swipe, pinch and zoom on the google map via touchscreen for a while. [Steps to reproduce] 1. Use touchscreen to swipe, pinch, zoom on google map. (https://www.google.com/maps/) [Expected result] System should respond to touchscreen input [Actual result] The browser window is frozen. [Failure rate] 30% [Additional information] OS: Ubuntu 20.04 daily system-manufacturer: Dell Inc. system-product-name: XPS 13 9300 bios-version: 1.0.6 CPU: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:8a56] (rev 07) kernel-version: 5.4.0-14-generic + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu24 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DRM.card0-DP-1: + enabled: disabled + dpms: Off + status: disconnected + edid-base64: + modes: + DRM.card0-DP-2: + enabled: disabled + dpms: Off + status: disconnected + edid-base64: + modes: + DRM.card0-DP-3: + enabled: disabled + dpms: Off + status: disconnected + edid-base64: + modes: + DRM.card0-DP-4: + enabled: disabled + dpms: Off + status: disconnected + edid-base64: + modes: + DRM.card0-eDP-1: + enabled: enabled + dpms: On + status: connected + edid-base64: AP///////wBNEMwUAAAAAC0dAQS1HRJ4Dm5gqVJJoSYNUFQAAAABAQEBAQEBAQEBAQEBAQEBcucAoPBgRZAwIDYAILQQAAAYKLkAoPBgRZAwIDYAILQQAAAYAAAA/gBLOEowVwpMUTEzNFIxAAAAAAACQQMyARIAAAsBCiAgAbgCAw8A4wWAAOYGBQFgYCgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAqg== + modes: 3840x2400 3840x2400 + DiskUsage: + Filesystem Type Size Used Avail Use% Mounted on + /dev/nvme0n1p2 ext4 1.9T 6.5G 1.8T 1% / + tmpfs tmpfs 16G 133M 16G 1% /dev/shm + /dev/nvme0n1p2 ext4 1.9T 6.5G 1.8T 1% / + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-08 (0 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200407) + MachineType: Dell Inc. XPS 13 9300 + Package: focal + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=UUID=a1145b98-763c-4de0-9ccf-5d3a6920bca7 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 + Snap.Changes: + ID Status Spawn Ready Summary + 3 Done 2020-04-08T16:27:58+08:00 2020-04-08T16:28:48+08:00 Install "chromium" snap + Snap.ChromeDriverVersion: ChromeDriver 80.0.3987.163 (e7fbe071abe9328cdce4ffedac9822435fbd3656-refs/branch-heads/3987@{#1037}) + Snap.ChromiumVersion: Chromium 80.0.3987.163 snap + Tags: focal snap + Uname: Linux 5.4.0-21-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/30/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.0.1 + dmi.board.vendor: Dell Inc. + dmi.chassis.asset.tag: 1234567 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.0.1:bd12/30/2019:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9300 + dmi.product.sku: 096D + dmi.sys.vendor: Dell Inc. ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1871563/+attachment/5349378/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871563 Title: The window is frozen 3~10 seconds when swipe, pinch and zoom on the google-map via touchscreen for a while. To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1871563/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
