The log has those errors
'fprintd[1339]: Device responded with error: 789
fprintd[1339]: Ignoring device due to initialization error: The driver
encountered a protocol error with the device.'
** Changed in: fprintd (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1872556
Title:
No fingerprint reader login after reboot possible
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