Public bug reported: After updating 19.10 to linux-image-5.3.0-51-generic and rebooting, some video playing applications (notably Zoom) cause frequent, brief (several seconds) kernel hangs. The following message is logged the first time it happens, and the second line is repeated each subsequent time that it happens:
May 2 15:46:33 grid kernel: [ 965.230227] i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 May 2 15:46:33 grid kernel: [ 965.231255] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 It will run normally for a few seconds, then hang for a few seconds, then resume. When it is hung the system is completely non-responsive at the console. Rebooting to linux-image-5.3.0-42-generic fixes the hangs (although there are many other problems). Zoom was hanging recording from an attached v4l2 camera and playing the video on-screen; I was able to record from the same attached camera and play its output onscreen using obs without issue. I don't know if this may give a hint as to the source of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-51-generic 5.3.0-51.44 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.8 Architecture: amd64 CurrentDesktop: Date: Sat May 2 16:22:56 2020 MachineType: Dell Inc. XPS 13 7390 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-42-generic root=UUID=aeb9197c-491f-493d-9a7a-7094efd5023c ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.3.0-42-generic N/A linux-backports-modules-5.3.0-42-generic N/A linux-firmware 1.183.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1876520 Title: Frequent hangs with linux 5.3.0-51-generic using video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876520/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs