The same bug affect my system xubuntu 20.04 over a DELL Precision 7510. Manufacturer: Dell Inc. Product Name: Precision 7510 Product Version: Firmware Version: 1.16.3 Board Vendor: Dell Inc. Board Name: 02H5GH
Kernel release: 5.4.0-29-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes snd_hda_intel snd_hda_intel Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdfe48000 irq 141 1 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xdf080000 irq 17 With nominal installation fully updated when plugged-in any headphone no sound at all. After the update of pulseaudio package as provided by https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819 inserting a cheap no name headphone I'm able to hear the sound even if a rustle in background is present. Inserting a SADES game headset no sound only distorted noise is audible. To be noted that the pulsaudio mixer seems to work perfectly, having the headphone jack inserted I'm able to move the output sound to laptop speakers and move back but without fixing the problem. Last but not least the same configuration with xubuntu 16.04 worked perfectly. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs