apport information ** Tags added: apport-collected
** Description changed: 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu: Description: Ubuntu 20.04 LTS Release: 20.04 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center: N: Unable to locate package pkgname 3) What you expected to happen: The OS should have normally booted, as the previous version was working perfectly fine. 4) What happened instead: Since I have updated to Ubuntu 20.04, a few days back, the screen gets stuck on the purple boot screen that reads (Booting in insecure mode). I tried the "nomodeset method", however, the same didn't work for me. Every time I have to boot using the advanced boot settings, by choosing some other version of Ubuntu from the available options onscreen (either n the generic or the recovery mode). Further information: I am using the Dell Inspiron 14 3000 Series. - It will be great if someone could either suggest some solution, or - Ubuntu could release an official update to fix this problem. + It will be great if someone could either suggest some solution, or Ubuntu could release an official update to fix this problem. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth + DistributionChannelDescriptor: + # This is a distribution channel descriptor + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-xenial-amd64-20160624-2 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2017-05-29 (1080 days ago) + InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications + Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller + Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Integrated_Webcam_HD + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. Inspiron 14-3467 + Package: plymouth 0.9.4git20200323-0ubuntu6 + PackageArchitecture: amd64 + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet + ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18 + Tags: focal + TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth + Uname: Linux 4.15.0-96-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/23/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 01.06.00 + dmi.board.name: 0WPN9K + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron14-3467:pvr:rvnDellInc.:rn0WPN9K:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 14-3467 + dmi.sys.vendor: Dell Inc. ** Attachment added: "BootLog.txt" https://bugs.launchpad.net/bugs/1876864/+attachment/5371230/+files/BootLog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1876864 Title: Screen stuck on purple boot screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1876864/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
